Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zhane' Island

Tallahassee,FL

Summary


Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Administrative Assistant

CSUSA
08.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.

Secretary/Receptionist

Harborchase of Tallahassee
01.2019 - 08.2023
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Office Administrative Assistant

One Loan Place
03.2014 - 01.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Education

GED -

Lively Technical Center
Tallahassee
06-2013

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Customer and client relations
  • Computer proficiency
  • Clerical support
  • Strong problem solver
  • Dedicated team player
  • Verbal communication
  • Deadline oriented
  • Multi-line phone proficiency

Certification

  • Advanced Executive Assistant and Office Reunification Training
  • Medication/Diabetes Level 1 Training
  • Bully Intervention Training
  • Critical Incident Management training
  • Active Shooter Training

Timeline

Administrative Assistant

CSUSA
08.2023 - Current

Secretary/Receptionist

Harborchase of Tallahassee
01.2019 - 08.2023

Office Administrative Assistant

One Loan Place
03.2014 - 01.2019

GED -

Lively Technical Center

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Zhane' Island