Zhane' Johnson
Greensboro,North Carolina
Summary
Compassionate mental and behavioral health professional with 6 years of experience in children's behavioral healthcare; skilled in providing effective and empathetic support. Have successfully developed and implemented individualized care plans that significantly improved clients' quality of life. Effective motivator, communicator, and advocate with the ability to manage diverse populations, possess strong communication, crisis management, and therapeutic relationship-building skills. Demonstrated impact by fostering positive outcomes in challenging environments through innovative treatment strategies and patient advocacy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Intensive In-Home QP-FT_40hrs/wk
Rha Behavioral Health Services
High Point, North Carolina
04.2024 - Current
- Serving adolescents from ages 6-17 y/o
- Developed effective communication strategies with parents and guardians regarding client progress.
- Established positive relationships with clients through active listening and empathy.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Actively participated in continuing education seminars related to mental health topics.
- Engaged in outreach activities within the community to promote awareness about available mental health services.
- Collaborated with other professionals, such as psychiatrists, social workers, probation officers, teachers and school counselors.
- Provided intensive in-home mental health services to children and families.
- Attended team meetings at various locations throughout the community.
- Utilized evidence-based practices when providing clinical interventions.
- Assisted in developing safety plans for individuals who are at risk of harm or self-harm.
- Assisted in crisis management situations and de-escalation techniques when needed.
- Facilitated individual, family and group therapy sessions for clients.
- Transported individuals to medical appointments and assisted with errands.
- Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
- Partnered with schools to ensure students were receiving appropriate educational services.
- Maintained accurate records of all therapeutic interventions provided to clients.
- Monitored progress of clients toward identified goals.
- Provided case management services to assist with coordination of care between multiple providers.
- Provided entertainment and companionship through conversation, reading, and board games.
Psychiatric Technician-FT_36hrs/wk
Novant Health, Forsyth Medical Center
Winston-Salem, NC
08.2023 - 04.2024
- Serving adults from ages 18 y/o to geriatric
- Provided direct patient care and monitored patients' physical, mental, and emotional status.
- Collaborated with doctors, psychologists or therapists in working with patient treatments.
- Educated patients and families on mental health conditions and treatment options.
- Utilized therapeutic communication techniques when interacting with patients.
- Trained new psychiatric technicians and support staff.
- Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
- Facilitated psychoeducational classes such as anger management, substance abuse prevention and treatment.
- Evaluated residents' needs regularly and updated treatment plans accordingly based on changes observed over time.
- Instructed new employees on protocols to use when interacting with psychiatric patients.
- Handled vital sign monitoring, medication administration and patient behavior assessments.
- Accompanied patients to medical and counseling appointments.
- Performed crisis intervention services when needed including evaluating potential risks posed by clients' behaviors or actions.
- Implemented de-escalation techniques to manage aggressive behavior.
- Provided support during psychiatric evaluations by interacting with patients in order to obtain information about their medical history and current symptoms.
- Utilized therapeutic techniques such as positive reinforcement or distraction methods when working with agitated patients.
- Conducted initial patient interviews and assessments.
- Maintained accurate and detailed records of patient care, condition, progress, and concerns.
Mental Health Counselor-FT_40/wk
Alexander Youth Network-Mell Burton
Greensboro, NC
09.2021 - 08.2023
- Serving children/adolescents from ages 11-17 y/o
- Educated staff members on the importance of providing culturally competent services to diverse populations.
- Provided case management services including linking clients to necessary social services or community supports.
- Led patients in individual, family, group and marital therapy sessions.
- Assessed patients for risk of suicide attempts or harmful behavior toward others.
- Led workshops focused on developing healthy coping strategies for managing stress.
- Developed therapeutic relationships with clients and their families to ensure effective communication.
- Maintained detailed records of client progress in accordance with HIPAA regulations.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Tracked client movement on and off unit by documenting times and destinations of clients.
- Counseled clients or patients individually or in group sessions to assist in overcoming dependencies, adjusting to life or making changes.
- Participated in weekly team meetings to discuss client cases and review treatment plans.
- Monitored client safety by assessing risk factors associated with suicide or self-harm behaviors.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Documented service plans, treatment reports and progress notes.
- Developed positive working relationships with community resource representatives to improve client service.
- Conferred with clients to discuss treatment options and therapy goals.
- Provided counseling for relapse prevention, social issues and mental health problems.
- Executed appropriate risk-assessment and mitigation strategies.
- Facilitated psychoeducation groups on topics such as stress management, coping skills, and relapse prevention.
- Prepared and maintained required treatment records and reports.
- Scheduled and coordinated events and activities.
- Developed and implemented weekly activity schedules tailored to the interests and abilities of participants.
- Maintained accurate records of activities, participants' attendance, and feedback, using data to inform future planning.
- Developed and implemented programs for youths to foster physical, mental, and emotional development.
Dental Assisting I Graduate
Edge Dental Professionals
Greensboro, NC
01.2023 - 03.2023
- Cleaned and disinfected sinks, countertops, floors, toilets, mirrors, tables and chairs.
- Inspected facilities regularly to ensure compliance with health regulations regarding cleanliness standards.
- Kept business entrances clean, tidy and professional in appearance.
- Provided chairside assistance to the dentist during examinations and treatments by handing instruments or material used during procedures.
- Provided chairside assistance during dental procedures as requested by the dentist.
- Adhered to safety and environmental requirements .
- Created models of patients' mouth by pouring plaster into dental impressions and allowing plaster to set.
- Assisted the dentist with clinical procedures such as taking dental impressions, pouring and trimming models, fabricating temporary crowns, and taking x-rays.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked effectively in team environments to make the workplace more productive.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prepared treatment rooms for dental procedures by sterilizing instruments, setting out materials, and ensuring that all necessary equipment was available.
- Checked vital signs of patients prior to their dental visits.
- Maintained inventory of dental supplies and materials in preparation for treatments or procedures.
- Assisted radiologist with completing complex examinations.
- Instructed on the use of modern dental equipment and materials, such as x-ray machines, drills, amalgams, impression material.
Lead/Behavioral Health Counselor-FT_40/wk
Alexander Youth Network, RTC-PRTF
Greensboro, NC
03.2019 - 01.2021
- Serving youth from ages 13 to 18 years old.
- Adhere to TCI protocols for restrictive interventions.
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
- Educated clients on healthy coping strategies, stress management techniques and lifestyle modifications.
- Addressed challenging behaviors through positive reinforcement strategies while maintaining professional boundaries.
- Developed individualized treatment plans for clients based on assessment of their needs.
- Counseled clients or patients individually or in group sessions to assist in overcoming dependencies, adjusting to life or making changes.
- Participated in interdisciplinary team meetings to discuss cases, review treatment options and provide updates on client progress.
- Advised caregivers on how best to support their loved ones during recovery process.
- Adapted therapies according to individual needs by incorporating creative elements such as art or music into sessions.
- Collaborated with other healthcare professionals in the development of clinical care plans.
- Maintained accurate records of client visits, treatments provided and outcomes achieved.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Guided clients in developing skills or strategies for dealing with problems.
- Assessed patients for risk of suicide attempts or harmful behavior toward others.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Developed crisis intervention plans to respond to emergency situations.
- Prescribed medications as needed to treat mental health conditions under supervision of a physician.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
- Modified treatment activities or approaches as needed to comply with changes in clients' status.
- Actively listened to patients' stories without judgment while providing empathy and understanding.
- Encouraged participation in activities outside the office setting that promote socialization, independence or self-care skills.
- Facilitated group therapy sessions to address behavioral health concerns.
- Monitored client progress through regular follow-up appointments or phone calls.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked with cross-functional teams to achieve goals.
Education
Master of Science - Mental Health And Wellness
Grand Canyon University
Phoenix, AZ10-2018
Bachelor of Science - Psychology
University of North Carolina At Pembroke
Pembroke, NC12-2016
Skills
- Substance abuse treatment
- Anxiety management
- Special needs support
- Grief and loss support
- Psychosocial evaluation
- Parenting skills training
- Individual counseling
- Multicultural competence
- Suicide risk assessment
- Self-harm prevention
- School-based interventions
- Attachment theory
- Family therapy
- Collaborative Problem-solving
- Adolescent counseling
- ADHD strategies
- Anger management
- Mental health assessment
- IEP implementation
- Charting and clinical documentation
- Borderline personality disorder interventions
- Post-traumatic stress disorder assistance
- Attention deficit hyperactivity disorder strategies
- Suicide prevention
- Stress reduction techniques
- Substance abuse awareness
- Cognitive assessment
- Emotional regulation techniques
- Therapeutic communication
- Behavioral management
- Instrument preparation
- Infection control procedures
- Sterilization techniques
- Chairside assistance
- Dental terminology
- Impression taking skills
- Dental staff assistance
- Dental records
- Restorative procedures
- X-ray processing
- Radiography safety
- Infection control proficiency
- Strong writing and verbal skills
- HIPAA compliance
- Exam room setups
- Disinfecting rooms and equipment
- Equipment sterilization
Additional Information
- Project Reassurance-Conversed with college students in regards to practicing safe sex, contraceptives , and STD prevention. Volunteered at soup kitchens, clothing drives, campus clean ups, roadside clean ups, Organized donations of clothes and toy drives for underprivileged children
Certification
- Dental Assisting I, Edge Dental Professionals - March 2023.
- Radiology, NC Dental U - April 2023.
Affiliations
- Member, Sigma Gamma Rho, Incorporated 2015 to Current
References
References available upon request.
Timeline
Intensive In-Home QP-FT_40hrs/wk
Rha Behavioral Health Services
04.2024 - Current
Psychiatric Technician-FT_36hrs/wk
Novant Health, Forsyth Medical Center
08.2023 - 04.2024
Dental Assisting I Graduate
Edge Dental Professionals
01.2023 - 03.2023
Mental Health Counselor-FT_40/wk
Alexander Youth Network-Mell Burton
09.2021 - 08.2023
Lead/Behavioral Health Counselor-FT_40/wk
Alexander Youth Network, RTC-PRTF
03.2019 - 01.2021
Master of Science - Mental Health And Wellness
Grand Canyon University
Bachelor of Science - Psychology
University of North Carolina At Pembroke
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