Zhane Maddox
110 Crippen Place,NY
Summary
Dedicated and compassionate phlebotomist with over five years of combined experience in phlebotomy, patient care and certified nursing assistance. Skilled in Venipuncture, specimen handling and providing exceptional patient care with professionalism and empathy recognized for a strong work ethic, attention to detail and commitment to maintaining a safe and comfortable environment for patients. I am seeking to bring my phlebotomy CNA and PCT expertise to a healthcare team that values quality care and dedication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mobile Phlebotomist
Speedy Sticks
Syracuse, NY
11.2024 - Current
- Conducted mobile blood collection procedures, ensuring patient comfort and safety.
- Utilized electronic health record systems to document patient information accurately.
- Coordinated logistics for on-site blood draw appointments, optimizing scheduling efficiency.
- Trained new phlebotomists on best practices and compliance standards.
- Implemented quality control measures to enhance specimen integrity and accuracy.
- Streamlined communication between healthcare providers and laboratory staff to expedite results delivery.
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
Certified Nursing Assistant
Central Park Rehab
Syracuse, NY
08.2023 - Current
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Certified Nursing Assistant
Nurse Connection Staffing
Syracuse, NY
11.2019 - Current
- Provided compassionate care to patients, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments, contributing to comprehensive care plans.
- Monitored vital signs and reported changes to medical team, enhancing patient safety and response times.
- Trained new staff on patient care procedures and safety protocols, fostering a collaborative work environment.
- Implemented infection control measures, improving overall hygiene standards within the facility.
- Coordinated with interdisciplinary teams to ensure continuity of care for diverse patient populations.
- Developed strong relationships with patients and families, promoting trust and effective communication.
- Advocated for patient needs and preferences in care planning discussions, driving personalized healthcare outcomes.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Personal Care Technician/Phlebotomist
Upstate Hospital
Syracuse, NY
06.2020 - 08.2023
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and safety of patient environments, adhering to health regulations.
- Collaborated with healthcare team to develop personalized care plans for patients.
- Conducted venipuncture and capillary draws with precision to ensure patient comfort and safety.
- Maintained accurate patient records and specimen labeling to uphold quality assurance standards.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Education
GED -
Henninger High School
Syracuse, NYSkills
- Mobile blood collection
- Patient safety protocols
- Electronic health records
- Scheduling optimization
- Team collaboration
- Training and mentoring
- Specimen handling procedures
- Vital sign monitoring
- Infection control standards
- Patient care techniques
- Emergency response procedures
- Blood draw techniques
- Venipuncture
Certification
- PT - Phlebotomy Technician
- CNA - Certified Nurse Assistant
- NCPCT - Patient Care Technician
Timeline
Mobile Phlebotomist
Speedy Sticks
11.2024 - Current
Certified Nursing Assistant
Central Park Rehab
08.2023 - Current
Personal Care Technician/Phlebotomist
Upstate Hospital
06.2020 - 08.2023
Certified Nursing Assistant
Nurse Connection Staffing
11.2019 - Current
GED -
Henninger High School