Summary
Overview
Work History
Education
Skills
Certification
Timeline
OperationsManager

Zhaolong Ni

Irvine,CA

Summary

-13 awards with Amazon

-Amazon Leadership Award (Seattle training session)

-Amazon Manager Certificate

-Amazon Catalyst Program(Internal innovation program)

-American Redcross Adult First Aid/CPR/AED Certificate


Overview

8
8
years of professional experience
1
1
Certification

Work History

Operations Manager

Amazon
04.2023 - 10.2023
  • Complete 40 people daily motivational tasks, review performance data to oversee at least 12 direct reports weekly, and provide necessary feedback and coaching.
  • Enhanced original operational plans by meticulously analyzing data from 15+ resource websites to improve efficiency and reduce cost.
  • Respond swiftly to daily emergencies, complete Root Cause Analysis, and adjust plans to meet goals efficiently.
  • Achieved the second-highest processing record of 1,300,000 pkg in a 10-hour shift since the site was established.

Founder

Adrobale Www.adrobale.com
04.2023 - Present
  • Contact 4 international suppliers every week , and devised organizational vision, mission and foundational structure to facilitate early growth.
  • Compared with the previous quarter (June), total sales profit margin increased by 32%.
  • Expected that the total number of followers on social platform will reach 20k before the end of December.

Operation Associate

Conatus Clothing CO,. LTD
04.2022 - 07.2022
  • Facilitated the northeast area customer service processes for product release and Fashion week show.
  • Implemented a customer service plan that effectively lowered process costs while enhancing the customer experience.

Assistant Manager

ZhaoFeng Trading Company.LLC
12.2019 - 06.2021
  • Increased company profitability and value to customers through local business league with 2 supermarkets, 12 restaurants and 2 theaters.
  • Engaged in over 20 interviews, meticulously documenting candidate details, and facilitated a deeper understanding of employee needs among management.
  • Successfully exceeded the Labor Day sales plan by 12% by strategically formed incentives plan.
  • Daily communication with a minimum of 6 vendors for product, service, process information and help leader schedule management's agendas.

Volunteer

RoboRAVE International
02.2016 - 03.2016
  • Supported activity leaders and external providers to deliver structured activities.
  • Established and maintained relationships with fellow volunteers and organizational stakeholders.

Education

BBA - Organizational Behavior

University of California, Irvine
Irvine, CA
07.2022

Transfer - Business Administration

Santa Monica College
Santa Monica, CA
06.2019

GRE -

331.5
04.2021

Skills

  • Trend analysis
  • Psychology
  • Process enhancements and revisions
  • Issue and conflict resolution
  • Negotiation
  • Brand management

Certification

  • Monetary Policy and International Finance , University of Chicago&Peking University - 2022/04
  • Exploring the possible future of energy and forecasting future world economic movements. Completed a 20 pages short research on "The impact of economic sanctions caused by the political conflict between Russia and Ukraine."
  • Lead the group to complete the project and arrange each person's part reasonably according to their professional expertise.
  • Find the trend of new energy and connect the research results with the finance market to tap potential investment targets.
  • Business Strategy, Harvard Business School, 2022/12
  • Be skeptical, simplicity and Value focused (instead of profit focused)
  • Simplify work processes, create a healthy and efficient working environment, to improve productivity.
  • Challenges and opportunities will occur simultaneously; set up clear goals and updated plans based on data and competitors' actions to ensure the success of the optimal goal.
  • Digital Marketing, Accenture, 2022/10

Timeline

Operations Manager

Amazon
04.2023 - 10.2023

Founder

Adrobale Www.adrobale.com
04.2023 - Present

Operation Associate

Conatus Clothing CO,. LTD
04.2022 - 07.2022

Assistant Manager

ZhaoFeng Trading Company.LLC
12.2019 - 06.2021

Volunteer

RoboRAVE International
02.2016 - 03.2016

BBA - Organizational Behavior

University of California, Irvine

Transfer - Business Administration

Santa Monica College

GRE -

331.5

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