Valencia Pope

• I developed and executed marketing strategies to attract new patrons, increasing foot traffic and improving revenue. I also mentored and developed staff members, fostering an environment that promoted professional growth within the team. Additionally, I launched successful promotional campaigns to boost visibility in local community, increasing brand awareness among potential customers. Moreover, I established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices. Lastly, I increased customer satisfaction by implementing high-quality service standards and staff training programs.
• Founded and managed IScream Yogurt Mobile Truck, growing revenue to $30,000 in first year

• Development of strong customer relationships and provision of appropriate product recommendations based on individualized needs contributed significantly to increase in sales revenue. Additionally, implementation of exceptional service standards, prompt resolution of customer concerns, and creation of welcoming store environment achieved noteworthy boost in customer satisfaction levels. generation of new client relationships resulted from active engagement with potential customers, highlighting unique benefits of product offerings. Consistent achievement of monthly sales targets was attributed to effective utilization of sales strategies and maintenance of elevated level of product knowledge.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise

Enhanced program efficiency through optimization of procedures and the implementation of novel systems. Conducted comprehensive analyses to facilitate policy development and program enhancement. Collaborated with cross-functional teams to devise innovative solutions for complex issues. Effectively managed multiple projects concurrently, ensuring timely completion and delivery of high-quality outcomes. Contributed to creation of new policies which resulted in significant improvements in governmental operations. Conducted regular audits of programs to assess their efficacy, identified areas for improvement, and implemented necessary changes. Established and maintained strong working relationships with key stakeholders to ensure successful collaboration on various initiatives. Reviewed legislative proposals related to assigned programs, providing valuable input based on extensive experience and expertise in field. Responded to inquiries from external partners or agencies regarding governmental programs under my purview with high level of professionalism.