Zheena San Antonio
La Puente,CA
Summary
LVN Charge Nurse with proven expertise at Golden State Care Center in medication administration and patient care coordination. Recognized for enhancing patient safety through rigorous compliance with infection control protocols and effective communication. Skilled in developing care plans and conducting thorough patient assessments, fostering a collaborative environment for optimal health outcomes.
Overview
2026
2026
years of professional experience
Work History
LVN Charge Nurse
Golden State Care Center
Baldwin Park, CA
2024 - Current
- Administered medications and treatments as prescribed by healthcare providers.
- Monitored patient vital signs, documenting changes in electronic health records.
- Trained new nursing staff on best practices and facility protocols.
- Conducted routine assessments to identify patient needs and intervene appropriately.
- Ensured compliance with infection control protocols to maintain patient safety standards.
- Contributed to a safe working environment by following infection control protocols and accurately reporting incidents or concerns.
- Promoted continuity of care through seamless handovers during shift changes by updating colleagues on pertinent patient information and status updates.
- Demonstrated strong clinical judgment when assessing patients, prioritizing needs, and initiating appropriate interventions.
- Maintained accurate documentation of patients'' conditions, progress, and care interventions for informed decision-making among
- Maintained accurate records of residents' healthcare treatments and responses.
Dental Insurance Biller
G.B Aquino Dental Corp
Baldwin Park, CA
2021 - Current
- Processed dental insurance claims efficiently, ensuring timely reimbursements for patient services.
- Reviewed and verified accuracy of patient billing information to minimize discrepancies.
- Communicated with insurance providers to resolve claim denials and expedite approvals.
- Maintained organized records of billing transactions for compliance and auditing purposes.
- Boosted patient satisfaction by providing clear explanations of their dental insurance benefits and coverage limitations.
- Collaborated closely with dentists and other staff members to review treatment plans and verify insurance authorizations prior to service delivery.
- Assisted patients in understanding their financial responsibilities, discussing payment options, and establishing workable payment plans when needed.
- Reduced claim denials through meticulous verification of patient insurance information and coding accuracy.
- Responded to customer concerns and questions on daily basis.
Education
Vocational Nursing -
North-West College
West Covina, CASkills
- Medication administration
- Vital signs monitoring
- Patient care coordination
- Patient assessments
- HIPAA compliance
- Care plan development
Timeline
LVN Charge Nurse
Golden State Care Center
2024 - Current
Dental Insurance Biller
G.B Aquino Dental Corp
2021 - Current
Vocational Nursing -
North-West College