Dancing, Hiking, Reading
Zheng Guo
Senior Product Manager Technical
Bethesda,MD
Summary
Senior Data and Business Intelligence Engineer and Acting Technical Product Manager with AWS region expansion experience. Expert in data modeling, SQL, analytics, data visualization, product strategy, roadmaps, stakeholder alignment, and GenAI product development. Lifelong learner with a strong execution mindset.
Overview
10
10
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Senior BIE (Acting Product Manager Technical)
Amazon
Arlington, VA
03.2022 - Current
- Led the design, implementation, and delivery of business intelligence and automation solutions within AWS’s complex region expansion ecosystem, supporting 2,000+ service teams globally and accelerating region launches by 18%.
- Owned product roadmap prioritization, trade-off analysis, and requirements definition across four interconnected Region Global Expansion Engineering products; established success metrics that enhanced build tracking, streamlined dependency management, improved launch readiness, and ensured service parity.
- Drove cross-product integration between Regions Management Service (RMS) and AWS Lifecycle Management (ALM), standardizing workflows, improving communication, and reducing region delivery timelines.
- Authored PRFAQs and Working Backwards proposals that translated complex organizational and technical challenges into scalable, customer-focused software and data products.
- Defined KPIs and performance metrics for region build velocity; designed and delivered executive-level dashboards that increased leadership visibility and informed strategic decision-making.
- Developed rapid prototypes using lightweight coding and AI-assisted tools to validate product concepts, improve operational efficiency, and enable data-driven product management.
Senior Data Engineer
CareFirst Blue Cross Blue Shield
Washington D.C
07.2019 - 03.2022
- Served as the subject matter expert for HEDIS, leading clinical data exchange, validation, and visualization initiatives that improved the company’s performance ratings across multiple lines of business by 23%.
- Designed and built high-performance cloud-based data pipelines to support complex data integration across internal systems.
- Developed and implemented Python processes for web scraping state immunization data to supplement HEDIS reporting and enhance data completeness.
- Conducted ad hoc analytics requests, facilitated data acquisitions, and supported internal projects, special initiatives, and investigative analyses.
Data Warehouse Engineer
CareFirst BlueCross BlueShield
Washington D.C
11.2017 - 07.2019
- Designed data model, implemented ETL process, created and maintained data visualizations using Power BI that educated, informed, and engaged business partners on key metrics and performance measures.
- Sourced, processed, validated, transformed, aggregated, and distributed data from multiple sources to support analytics and reporting using Informatica Power Center and SSIS.
- Collaborated with enterprise data warehouse, data governance, and business teams on data quality issues, as well as architecture or structure of data repositories.
Data Informatics Application Technician
CareFirst BlueCross BlueShield
Washington D.C
07.2016 - 11.2017
- Developed and maintained 15+ data pipeline, ingesting data across multiple sources using SSIS and Informatica.
- Supported business decisions with ad hoc analysis as needed in SQL server environment and provided documentation on data structures, data flow, and data infrastructure.
- Served as subject matter expert of company’s vendor-provided application.
Education
MBA - Entrepreneurship And Strategic Innovation
University of Illinois At Urbana-Champaign
Champaign, IL 05.2001 -
Master of Science - Applied Information Technology
Towson University
Baltimore, MD12.2017
Bachelor of Science - Electrical And Information Engineering
ChongQing University
ChongQing, China06.2010
Skills
Technical Product Management
Roadmap Prioritization
Stakeholder Alignment
Cross-System & Cross-Product Integration
Software Development Lifecycle (SDLC)
Data Analysis & Advanced Analytics
Data Visualization & Storytelling
GenAI Product Development
Python
SQL
Certification
SQL (Advanced)
Interests
Timeline
AWS Certified AI Practitioner
10-2025
AWS Certified Cloud Practitioner
01-2025
Product Management from Cornell University
12-2023
Senior BIE (Acting Product Manager Technical)
Amazon
03.2022 - Current
SQL (Advanced)
01-2022
Senior Data Engineer
CareFirst Blue Cross Blue Shield
07.2019 - 03.2022
Data Warehouse Engineer
CareFirst BlueCross BlueShield
11.2017 - 07.2019
Data Informatics Application Technician
CareFirst BlueCross BlueShield
07.2016 - 11.2017
MBA - Entrepreneurship And Strategic Innovation
University of Illinois At Urbana-Champaign
05.2001 -
Master of Science - Applied Information Technology
Towson University
Bachelor of Science - Electrical And Information Engineering
ChongQing University