Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Zheng Guo

Zheng Guo

Senior Product Manager Technical
Bethesda,MD

Summary

Senior Data and Business Intelligence Engineer and Acting Technical Product Manager with AWS region expansion experience. Expert in data modeling, SQL, analytics, data visualization, product strategy, roadmaps, stakeholder alignment, and GenAI product development. Lifelong learner with a strong execution mindset.

Overview

10
10
years of professional experience
4
4
Certifications
2
2
Languages

Work History

Senior BIE (Acting Product Manager Technical)

Amazon
Arlington, VA
03.2022 - Current
  • Led the design, implementation, and delivery of business intelligence and automation solutions within AWS’s complex region expansion ecosystem, supporting 2,000+ service teams globally and accelerating region launches by 18%.
  • Owned product roadmap prioritization, trade-off analysis, and requirements definition across four interconnected Region Global Expansion Engineering products; established success metrics that enhanced build tracking, streamlined dependency management, improved launch readiness, and ensured service parity.
  • Drove cross-product integration between Regions Management Service (RMS) and AWS Lifecycle Management (ALM), standardizing workflows, improving communication, and reducing region delivery timelines.
  • Authored PRFAQs and Working Backwards proposals that translated complex organizational and technical challenges into scalable, customer-focused software and data products.
  • Defined KPIs and performance metrics for region build velocity; designed and delivered executive-level dashboards that increased leadership visibility and informed strategic decision-making.
  • Developed rapid prototypes using lightweight coding and AI-assisted tools to validate product concepts, improve operational efficiency, and enable data-driven product management.

Senior Data Engineer

CareFirst Blue Cross Blue Shield
Washington D.C
07.2019 - 03.2022
  • Served as the subject matter expert for HEDIS, leading clinical data exchange, validation, and visualization initiatives that improved the company’s performance ratings across multiple lines of business by 23%.
  • Designed and built high-performance cloud-based data pipelines to support complex data integration across internal systems.
  • Developed and implemented Python processes for web scraping state immunization data to supplement HEDIS reporting and enhance data completeness.
  • Conducted ad hoc analytics requests, facilitated data acquisitions, and supported internal projects, special initiatives, and investigative analyses.

Data Warehouse Engineer

CareFirst BlueCross BlueShield
Washington D.C
11.2017 - 07.2019
  • Designed data model, implemented ETL process, created and maintained data visualizations using Power BI that educated, informed, and engaged business partners on key metrics and performance measures.
  • Sourced, processed, validated, transformed, aggregated, and distributed data from multiple sources to support analytics and reporting using Informatica Power Center and SSIS.
  • Collaborated with enterprise data warehouse, data governance, and business teams on data quality issues, as well as architecture or structure of data repositories.

Data Informatics Application Technician

CareFirst BlueCross BlueShield
Washington D.C
07.2016 - 11.2017
  • Developed and maintained 15+ data pipeline, ingesting data across multiple sources using SSIS and Informatica.
  • Supported business decisions with ad hoc analysis as needed in SQL server environment and provided documentation on data structures, data flow, and data infrastructure.
  • Served as subject matter expert of company’s vendor-provided application.

Education

MBA - Entrepreneurship And Strategic Innovation

University of Illinois At Urbana-Champaign
Champaign, IL
05.2001 -

Master of Science - Applied Information Technology

Towson University
Baltimore, MD
12.2017

Bachelor of Science - Electrical And Information Engineering

ChongQing University
ChongQing, China
06.2010

Skills

Technical Product Management

Roadmap Prioritization

Stakeholder Alignment

Cross-System & Cross-Product Integration

Software Development Lifecycle (SDLC)

Data Analysis & Advanced Analytics

Data Visualization & Storytelling

GenAI Product Development

Python

SQL

Certification

SQL (Advanced)

Interests

Dancing, Hiking, Reading

Timeline

AWS Certified AI Practitioner

10-2025

AWS Certified Cloud Practitioner

01-2025

Product Management from Cornell University

12-2023

Senior BIE (Acting Product Manager Technical)

Amazon
03.2022 - Current

SQL (Advanced)

01-2022

Senior Data Engineer

CareFirst Blue Cross Blue Shield
07.2019 - 03.2022

Data Warehouse Engineer

CareFirst BlueCross BlueShield
11.2017 - 07.2019

Data Informatics Application Technician

CareFirst BlueCross BlueShield
07.2016 - 11.2017

MBA - Entrepreneurship And Strategic Innovation

University of Illinois At Urbana-Champaign
05.2001 -

Master of Science - Applied Information Technology

Towson University

Bachelor of Science - Electrical And Information Engineering

ChongQing University
Zheng GuoSenior Product Manager Technical