Zhengyan Piao
Bethlehem,PA
Summary
Sales and freight forwarding intern with a strong record in managing client inquiries and coordinating shipments. Demonstrated expertise in cross-cultural communication and effective problem resolution. Committed to enhancing operational efficiency and elevating customer experience.
Overview
1
1
year of professional experience
Work History
Sales Intern
HOSEONG INDUSTRY CO.,LTD.
Seoul, Korea
05.2025 - 08.2025
- Engaged clients through proactive follow-up communications to gauge satisfaction.
- Managed client inquiries about product features, pricing, and availability effectively.
- Processed client orders by entering data into the company systems accurately.
Freight Forwarder Intern
SUNGSHIN LOGIS CO., LTD.
Anyang, Korea
05.2024 - 08.2024
- Coordinated shipments to ensure timely delivery of freight.
- Prepared shipping documentation and customs paperwork accurately.
- Monitored shipment status and resolved any transportation issues.
Education
Bechelor of Science & Business - Accounting And Japanese
Lehigh University
Bethlehem, PA05-2026
Skills
- Financial analysis
- Customer service and support
- Data entry and management
- Logistics coordination
- Cross-cultural communication
- Problem-solving skills
- Multilingual proficiency
Languages
English
Full Professional
Korean
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Japanese
Professional
Affiliations
Soprano, Lehigh University Choir — Bethlehem, PA (2022-2023)
Timeline
Sales Intern
HOSEONG INDUSTRY CO.,LTD.
05.2025 - 08.2025
Freight Forwarder Intern
SUNGSHIN LOGIS CO., LTD.
05.2024 - 08.2024
Bechelor of Science & Business - Accounting And Japanese
Lehigh University