Zheni Ivanova

Payroll:

• Ensured timely and accurate multi-State payroll processing for a high volume of employees on a bi-weekly basis.
• Streamlined payroll processing by implementing efficient systems and procedures.
• Reduced errors in payroll administration through meticulous attention to detail and thorough audits.
• Collaborated with HR department to maintain employee records, ensuring accuracy and compliance.
• Reconciled payroll discrepancies and responded to inquiries from employees.
• Managed complex garnishments, deductions, and tax withholdings for diverse employee types.
• Monitored changes in federal, state, and local regulations affecting payroll taxes, updating procedures accordingly to maintain compliance.
• Supported annual budget preparation by providing accurate payroll data projections for senior management review.
• Served as a trusted resource for managers and employees alike by providing expert guidance on complex payroll matters.
• Processed company registrations for State unemployment, State and city income tax withholdings accounts.
• Filed quarterly State returns when needed and resolved company tax issues.
• Provided annual audit reports for reconciling Workers Compensation Insurance wages and premiums paid to the vendor.
• Corrected W-2 forms directly with the SSA and the States saving company costs associated with it.

Benefits:

• Directed and controlled 401K, medical, dental, vision and life and disability benefit packages.
• Fulfilled reporting requirements of Employee Retirement Income Security Act (ERISA).
• Enhanced employee satisfaction by efficiently managing benefits administration processes.
• Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
• Managed annual open enrollment process, coordinating efforts across departments to ensure a smooth experience for all employees.
• Partnered with third-party vendors to resolve issues related to benefit plans and streamline administrative tasks.

Payroll:

• Processed multi-State payroll for a high-volume of employees on a bi-weekly basis accuartely and on time.
• Verified and submitted timekeeping information for accurate and efficient payroll processing.
• Ensured timely salary disbursements for employees, maintaining strict adherence to company policies and deadlines.
• Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
• Calculated wages, deductions and bonuses in accordance with company policies.
• Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
• Assisted in the successful migration of payroll systems during a company-wide software upgrade without disruption to operations.
• Maintained up-to-date knowledge of changes in labor laws affecting payroll administration to ensure ongoing compliance.
• Prepared detailed reports on payroll activities for management review, highlighting areas requiring improvement or attention.
• Contributed to cross-departmental communication by participating in meetings and sharing relevant payroll updates with team members.
• Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
• Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.

Benefits:

• Managed and updated employee benefits information.
• Enhanced employee satisfaction by efficiently managing benefits administration processes.
• Managed annual open enrollment process, coordinating efforts across departments to ensure a smooth experience for all employees.
• Partnered with third-party vendors to resolve issues related to benefit plans and streamline administrative tasks.
• Ensured timely processing of life event changes, diligently updating employee records as needed.
• Reviewed benefits paperwork for accuracy and completeness.
• Directed and controlled 401K benefit packet
• Improved the accuracy of benefits data through meticulous record-keeping and timely updates in the HRIS system.