Zhenli Wang

Compliance

• Established relationships with key stakeholders in the company's global supply network to ensure compliance with corporate policies, Supervised import operations ensuring compliance with PGA regulatory requirements across all supply chain processes. (e.g., FSVP, USDA permit)
• Provided strategic leadership in resolving complex regulatory challenges, ensuring compliance while enabling uninterrupted business operations and growth. (e.g., CBP/FDA exams, import alert)
• Monitored evolving international trade regulations and requirements, proactively advising senior leadership and key stakeholders to ensure timely compliance and informed decision-making.

Operations

• Built and strengthened strategic relationships with vendors, carriers, customers, and internal leadership, fostering a unified, proactive approach to mitigating risks, preventing delays, and enhancing operational safety.
• Developed and implemented optimized workflows to streamline import operations, reduce bottlenecks and costs, and enhance overall supply chain efficiency and customer service.
• Prioritized opportunities and directed investigations to resolve customer issues promptly, maintaining high levels of customer satisfaction.
• Facilitated risk management within the supply chain, developing contingency plans to mitigate potential disruptions or delays (Pandemic, port strikes, Tariff turbulence etc.))

Import/Logistics

• Directed high-volume logistics operations (5× growth from inception), analyzing shipment data and overseeing end-to-end movement to ensure OTIF delivery, accurate documentation, and enhanced visibility and traceability.
• Managed reports to track associated costs and implemented strategic initiatives to achieve measurable cost savings within the supply chain framework.
• Provided turnkey solutions across multiple areas, including end to end cold chain (international shipping, domestic transportation, temp-controlled storage), co-packaging and product testing.

Finances

• Reviewed invoices from carriers and vendors for accuracy prior to processing payments, disputing incorrect charges to achieve significant savings and leading investigations of AR discrepancies to ensure timely collection.
• Supported budget preparation and closely monitored departmental expenditure, consistently met company and department objectives within budget and time constraints.

· Directed end-to-end management of CDMO order execution, collaborating cross-functionally with Sales, R&D, Regulatory, QA/QC to align deliverables with account/product and drive measurable outcomes.

· Monitored project timelines and progress, adjusted plans based on analysis to close operational gaps and optimize performance.

· Assist with formulation and product development, special testing parameters and quotation, oversee multiple projects across all stages of development

· Successfully managed key accounts, including big pharmaceutical companies and leading brands in the U.S. and China to build products from inception to 10+ SKUs.

· Leverage ERP systems daily to manage projects, tracking orders, raw materials, components, and key project milestones; proactively identify and resolve potential or on-going issues, optimize overall project efficiency, monitor inventory levels, and provide accurate forecasts.

· Effectively supported international customers through product registration processes, ensuring compliance and timely approvals.

· Supported procurement activities with diverse vendor base, including domestic and international suppliers of raw materials, components, and shipping services.

· Identified operational bottlenecks, conducted root cause analyses, and provided management with strategic recommendations for timely process improvements.

Oversaw account receivables and conducted customer’s accounting audit.

· Managed key operational functions, including raw material procurement, license renewals, and production activities, coordinating with CEO and cross-functional team members to ensure seamless execution.

· Manage purchase orders and collaborate closely with contract manufacturers to ensure timely material supply and production alignment. Collect and analyze testing data for finished products to support quality and performance assessments.

· Oversee warehouse inventory allocation and generate comprehensive inventory reports. Forecast production needs based on inventory levels and sales analysis.

· Analyzed production costs, pricing, margins, sales performance, and actual results versus business plans to support strategic decision-making and business planning.

· Coordinate with logistics providers and customs brokers, preparing all required documentation while proactively managing shipment schedules and customs clearance processes. Handle FDA or customs inspections.

· Prepare and submit Country of Origin certificates, Certificates of Free Sale, and other regulatory documents in advance.

Oversaw daily accounts receivable and payable operations using QuickBooks, generating reports for management.

· Delivered customer service to clients and prospects domestically and internationally, managing business relationships and overseeing sample requests, sales orders, and other inquiries.