ZHIA MARTIN
Kalamazoo,MI
Summary
High school student with excellent observational, organizational, and communication skills. Over 4 years of working with teams and individuals, ages ranging anywhere from 5 to 70. Volunteering as a tutor for young students, being a site lead, or observing important meetings between business owners and people in my desired field of work I am very driven when it comes to my long-term goals in life.
Successful Executive with over 3 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
4
4
years of professional experience
Work History
Junior Executive
Mitchell & Gains Consulting Group
01.2022 - Current
- Filing, copying, and distributing mail were among the clerical tasks I completed
- Assist the supervisor in project monitoring
- Improved team collaboration by preparing meeting materials and taking thorough notes to distribute to stakeholders
- Assisted in the development of a marketing strategy for the launch of a new product
- Greeted incoming office visitors, answered questions, and directed individuals to desired locations to improve team efficiency
- Provided excellent customer service, resolving issues promptly and nurturing long-term client relationships.
Site Lead
Gowens Good Cleaning Services LLC
01.2021 - Current
- I manage the cleaners, who clean apartments, or facilities
- Keep track of payroll, and supply, at a location with around 20-50 workers
- Kept track of all company inventory by monitoring multiple databases
- Employers
- Work with ages from 14 to 70
- Provided accurate information on the course and technique
- Managed
- Trained
- Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys
Education
High School -
Mattawan High School
Mattawan, MI01.2024
High School Diploma -
Albion College
Albion05-2028
Skills
- Strategy development
- Social skills
- Resolving disputes
- Oral communication
- Critical deduction
- Resilience and adaptability
- Multi-Task Management
- Teamwork
- Ethical responsibility to self and others
- Reliability and dependability
- Customer service
- Data evaluation
- Project management
- Team player
- Team leadership
Accomplishments
- SMAC West Division First Team
- Dream team honorable mention
- Article on "Celebrating Black Youth Making A Big Impacting" published by Big Brother Big Sister Of southwest Michigan
- Master Singers (soloist)
- Three year varsity player
- Small christian clothing brand owner
- Podcast "Someone Had To Say It"
Timeline
Junior Executive
Mitchell & Gains Consulting Group
01.2022 - Current
Site Lead
Gowens Good Cleaning Services LLC
01.2021 - Current
High School -
Mattawan High School
High School Diploma -
Albion College
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