Zhi Wen Guo Liau
New York,NY
Summary
A multilingual professional with a strong foundation in customer service, bolstered by excellent communication skills and a propensity for empathetic engagement. Fluent in Spanish and skilled in active listening demonstrating versatility and adaptability.
Overview
3
3
years of professional experience
Work History
Volunteer
Adopt Our Community
07.2019 - 07.2022
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Tutor
Golden Glory Martial Arts
11.2019 - 07.2022
- Developing a proper kickboxing routine including warm up stretches and boxing sessions
- Assisted coach during sparring and classes
- Led classes of over 10 students through warm up and stretching sessions
Volunteer
Latin American Sea Turtles (LAST)
03.2019 - 03.2019
- Translated certain documents and converstations from Spanish to English
- Examining and planting new mangrove seeds and recording information of sea turtles
Intern
Uber
06.2020 - 07.2020
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
Education
No Degree -
Colegio Lirima
Iquique09.2017
IB Diploma -
Meadowridge School
Maple Ridge, BC07.2023
Interdisciplinary Bachelor's Degree - Global Liberal Studies
New York University
New York, NY08.2027
Skills
- Fluent in Spanish
- Customer Service
- Empathy and Compassion
- Active Listening
- Effective Communication
- Project Management
Timeline
Intern
Uber
06.2020 - 07.2020
Tutor
Golden Glory Martial Arts
11.2019 - 07.2022
Volunteer
Adopt Our Community
07.2019 - 07.2022
Volunteer
Latin American Sea Turtles (LAST)
03.2019 - 03.2019
No Degree -
Colegio Lirima
IB Diploma -
Meadowridge School
Interdisciplinary Bachelor's Degree - Global Liberal Studies
New York University
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