Experienced Supervisor lead team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
6
6
years of professional experience
Work History
Manager on Duty (MOD)
JP Morgan Chase Bank
2022.03 - Current
Provide comprehensive administrative support
Manage branch operations, including branch opening, closing, cash auditing, atm research
Coordinated internal and external communications, handling phone calls, emails, and correspondence
Private Client Banker
JP Morgan Chase Bank
2020.12 - Current
Establish new banking lending and deposit relationship
Cultivate a welcoming branch environment, ensuring an outstanding customer experience, and fostering a supportive and cohesive working environment
Identify product/service opportunities, and participate in solutions to client needs
Oversee branch operations and champion a rigorous control framework to conduct businesses meticulously
Ensure strict adherence to loss control, compliance, and audit standards
Health Plan Enroller
Chinese Community Health Plan
2018.09 - 2020.09
Assist with member's health plan enrollment, schedule appt with different locations
Skill in sales and also helping clients to understand/ apply for health insurance
Assist customers with a connection to other health organizations including Medi-Cal, Medi-Care, and other health insurance companies
Education
Bachelor of Arts - International Business
San Francisco State University
San Francisco, CA
05.2019
Skills
Banking experience
Leadership
Effective controls
Interpersonal skills
Attention to detail
Coaching
Calendar management
Proficient in Microsoft,outlook
Computer software/tools
Time management
Multitasking
Timeline
Manager on Duty (MOD)
JP Morgan Chase Bank
2022.03 - Current
Private Client Banker
JP Morgan Chase Bank
2020.12 - Current
Health Plan Enroller
Chinese Community Health Plan
2018.09 - 2020.09
Bachelor of Arts - International Business
San Francisco State University
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