ZHONGFEI CHI
Bellevue,WA
Summary
Patient and dedicated ESL Instructor skilled at developing and promoting interactive learning within group environment. Creative and flexible teacher focused on adapting curriculum and methods to students' needs, including online and in-person instruction. Passionate about teaching English to students with any native language and any starting level of proficiency.
Overview
2026
2026
years of professional experience
Work History
Adjunct ESL Instructor
South Seattle College
09 2023 - Current
- Taught daily integrated classes for 20-30 immigrants and refugees at advanced, beginner, and intermediate levels.
- Developed tailored curriculum and lesson plans for students of varying proficiency levels, ensuring individual progress and success
- Evaluated student performance using formative and summative assessments, tracking progress towards learning objectives
- Enhanced student comprehension by utilizing diverse technologies, teaching methods and engaging activities
- Created supportive learning environment that encouraged risk-taking, collaboration, and open communication among students
- Implemented differentiated instruction techniques to accommodate diverse learning styles within classroom setting.
- Provided timely feedback on assignments, fostering growth mindset among students and promoting continuous improvement.
Adjunct ESL Instructor
Shoreline Community Colleges
07 2023 - Current
- Taught daily integrated classes for 20-30 international students, immigrants, and refugees at beginner, advanced and intermediate levels.
- Adopted new technologies and online platforms(Canvas) to facilitate student learning using visuals, games and textbooks to improve writing, speaking, and reading skills
- Conducted individualized tutoring sessions for students with additional learning needs
- Created and delivered engaging curriculums to accommodate different learning style
Adult ESL Instructor
Seattle Central College-Intensive English
09.2024 - 12.2024
- Taught foundational English communication skills to beginner-level international students, focusing on listening comprehension and basic speaking abilities.
- Designed interactive lessons with real-life scenarios, role-plays, and visual aids to help students develop confidence in everyday conversations.
- Introduced essential vocabulary and sentence structures to support basic communication in social and academic settings.
- Used audio recordings, songs, videos, and dialogues to improve students' listening accuracy and pronunciation skills.
- Encouraged active participation through pair work, group discussions, and guided practice to enhance speaking fluency.
- Incorporated gestures, pictures, and repetition techniques to support comprehension and retention for beginner learners.
- Provided additional practice materials and exercises for students through Canvas to reinforce learning and improve language skills.
- Assessed students' progress through simple speaking tasks and listening activities, ensuring they met learning objectives.
ESL Teacher
A.C.E. Language Institute
03.2015 - 11.2015
- Planned, organized and taught lessons for 15-20 international students of diverse cultural backgrounds involving grammar, listening, speaking, reading and writing through engaging activities and diverse technologies.
- Customized instructional plans to meet individual student skill levels and learning styles
- Performed skill evaluations to discover areas of interest and competencies in students
- Graded and provided timely feedback on student assignments, papers and examinations
- Attended workshops on learning goals, classroom management, student motivation and engaging learning activities
- Set assessments to measure student progress and identify growth opportunities
ESL Instructor
Chinese Information and Service Center
10.2014 - 03.2015
- Taught ESL and civics lessons to immigrants preparing for U.S. naturalization, covering interview strategies, vocabulary, and government structure.
- Developed engaging lesson plans that included role-play practice for the USCIS interview, mock tests, and real-life scenarios to build confidence.
- Explained and reviewed the 100 civics questions, ensuring students understood key concepts related to U.S. history, government, and rights.
- Provided individualized support and feedback to help students improve pronunciation, listening comprehension, and speaking fluency for their naturalization interview.
- Achieved a high student success rate, with many students passing their citizenship interviews and exams on their first attempt.
TECHNICAL SUPPORT COORDINATOR
F5 Networks
11.2011 - 12.2012
- Served as first point of contact for incoming technical service calls and emails
- Demonstrated advanced product knowledge to solve customer issues
- Worked with internal teams to deliver accurate information to customers and service accounts
- Created and implemented new troubleshooting processes, improving efficiency and customer satisfaction while reducing costs.
NETWORK SUPPORT ENGINEER
British Telecom
04.2010 - 11.2011
- Used proactive monitoring procedures and tools to identify network problems of LAN and WAN for DHL
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users
- Conferred with staff, users and management to establish requirements for new systems or modifications
- Monitored support activity trends to create problem resolution and solution reports.
TECHNICAL SUPPORT ENGINEER
Hewlett Packard, HP
07.2007 - 04.2010
- Provided real-time technical support to everyday users of HP commercial laptops via phone, email, messaging systems and support ticket platforms
- Collaborated with teams to solve technical customer problems across product suites
- Maintained up-to-date case documentation for future reference
Education
Master of Science - Information Systems
Northeastern University
06.2019
Master of Education - TESOL
Seattle University
10.2015
Bachelor of Arts - English
Dalian University of Foreign Languages
09.2007
Skills
- TESOL (Teachers of English to Speakers of Other Languages)
- Curriculum development
- Adult Education
- Online teaching (Zoom), Canvas
- Extensive English Grammar Knowledge
- Building positive relationship with students
- Interactive Teaching
- Personalized Instruction
- Chinese
- Teaching strategies
- Student motivation
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Adult ESL Instructor
Seattle Central College-Intensive English
09.2024 - 12.2024
ESL Teacher
A.C.E. Language Institute
03.2015 - 11.2015
ESL Instructor
Chinese Information and Service Center
10.2014 - 03.2015
TECHNICAL SUPPORT COORDINATOR
F5 Networks
11.2011 - 12.2012
NETWORK SUPPORT ENGINEER
British Telecom
04.2010 - 11.2011
TECHNICAL SUPPORT ENGINEER
Hewlett Packard, HP
07.2007 - 04.2010
Adjunct ESL Instructor
South Seattle College
09 2023 - Current
Adjunct ESL Instructor
Shoreline Community Colleges
07 2023 - Current
Master of Science - Information Systems
Northeastern University
Master of Education - TESOL
Seattle University
Bachelor of Arts - English
Dalian University of Foreign Languages
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