Zhu Ren
Amherst
Overview
15
15
years of professional experience
Work History
Hospital Public Safety Officer
ECMC Hospital Police
02.2023 - Current
- Patrol Hospital Campus and provide police services to Hospital staff and patients.
- Respond to emergency calls in hospital and arrest if needed.
- Knowledgeable in putting people under 22.09 and 9.41 paperwork.
- Write tickets for parking infraction around campus.
Correctional Officer
Erie County Sheriff Office
09.2017 - Current
- Made regular sanitation and maintenance checks of dorms and reported results to appropriate personnel.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Responded to inquiries from the public, other staff, inmates and visitors.
- Determined and assigned inmates to appropriate housing.
- Built solid relationships with staff and residents to help keep the institution safe and secure.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Made sure holding areas were cleaned and that prisoners were served meals on time.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed behavior of residents individually and in groups.
Geico Customer Service Representative
Geico
06.2017 - 09.2017
- Responded to customer requests via telephone and email.
- Entered details such as payments, account information and call logs into the computer system.
- Analyzed departmental documents for appropriate distribution and filing.
TVR Customer Representative
TVR Communications
06.2014 - 08.2016
- Trouble-shoot and perform minor repairs on hospital TV's and phones.
- Solicited customers in person and over phone.
- build working relationship with hospital and staff.
Teacher Assistant
SYEP
06.2013 - 08.2013
- Assisted instructor in developing lesson plans.
- Taught students the basic in math, English, and vocabulary.
- Communicated with parents and teachers to better educate students.
Teacher's Assistant
Elmhurst Tutoring Center
06.2011 - 08.2011
- Assisted instructor in developing lesson plans.
- Taught students the basic in math, English, and vocabulary.
- Communicated with parents and teachers to better educate students.
Teacher Assistant
06.2010 - 08.2010
- Assisted instructor in developing lesson plans.
- Taught students the basic in math, English, and vocabulary.
- Communicated with parents and teachers to better educate students.
Education
University At Buffalo
Buffalo, NYSkills
Strong verbal communication Self-motivated Friendly and outgoing Certified A&P Mechanic
- basic, English, frame, instructor, lesson plans, math, Mechanic, repairs, Robotic, Self-motivated, phones, phone, TV, Trouble-shoot, verbal communication
- Inmate management
- Crisis intervention training
- Weapons training
- Self-defense techniques
- Conflict resolution skills
- Safety and security
- Arrest Procedures
- Knowledge of Penal Law
- Knowledge of Charms/Chatter and other police applications
Timeline
Hospital Public Safety Officer
ECMC Hospital Police
02.2023 - Current
Correctional Officer
Erie County Sheriff Office
09.2017 - Current
Geico Customer Service Representative
Geico
06.2017 - 09.2017
TVR Customer Representative
TVR Communications
06.2014 - 08.2016
Teacher Assistant
SYEP
06.2013 - 08.2013
Teacher's Assistant
Elmhurst Tutoring Center
06.2011 - 08.2011
Teacher Assistant
06.2010 - 08.2010
University At Buffalo
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