Ziana Quintero
Stockton,CA
Summary
Dynamic Medical Records Assistant with a proven track record at Clearwater Health and Rehabilitation, showcasing expertise in HIPAA regulations and clinical documentation. Leveraged medical terminology proficiency and exceptional interpersonal skills to enhance patient care and interdepartmental communication. Committed to continuous professional development, demonstrated through active participation in relevant workshops and conferences.
Overview
4
4
years of professional experience
Work History
Medical Records Assistant
Clearwater Health and Rehabilitation
05.2021 - Current
- Documented patient condition and treatment, coding medical claims for hospital and nursing facilities.
- Enhanced interdepartmental communication by effectively liaising between physicians, nurses, and other support staff regarding patient medical records matters.
- Assisted medical staff in locating essential medical documents, expediting patient care.
- Communicated with doctors and insurance companies to resolve patient issues.
- Developed positive working relationships with external agencies such as insurance companies, facilitating seamless information exchange and processing.
- Enhanced patient privacy and confidentiality with strict adherence to HIPAA regulations.
- Maintained up-to-date knowledge on industry best practices, attending relevant professional development workshops and conferences when possible.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Used classification manuals to gain additional knowledge of disease and diagnoses processes.
- 40 hours per week - Supervisor Kinte Keyes
Student Volunteer
AmeriCorps Program
08.2020 - 05.2021
- Strengthened interpersonal communication abilities through constant interaction with diverse populations during volunteering events.
- Exemplified leadership qualities while coordinating group activities, delegating tasks effectively, and maintaining open lines of communication among team members.
- Promoted academic success by providing regular feedback and progress updates to both students and parents.
- Improved overall student performance by focusing on critical thinking skills and problem-solving techniques.
- Encouraged self-directed learning by guiding students in setting goals, creating action plans, and monitoring their own progress over time.
- Offered guidance on test-taking strategies, reducing test anxiety and improving student confidence during examinations.
- Utilized various teaching methods, including visual aids and hands-on activities, to accommodate different learning styles among students.
- Acted as a positive role model for students, inspiring dedication to academic excellence and fostering a growth mindset.
- Assisted students with diverse learning needs, adapting tutoring strategies for optimal results.
- Collaborated with teachers to identify specific areas of improvement for individual students.
- Offered student support through special accommodations, extra assistance, and assessments.
- Motivated students with accurate feedback and positive reinforcement.
- 30 hours per week - Supervisor Sonali Nijhawan
Education
Master of Arts - Social Sciences
Stanislaus State University
Turlock, CA05-2025
Associate of Arts - Social Sciences
San Joaquin Delta College
Stockton, CA08-2023
High School Diploma -
Cesar Chavez High School
Stockton, CA05-2018
Skills
- HIPAA regulations
- Clinical documentation
- Medical terminology proficiency
- Patient data collection
- Client assessment
- Behavioral assessment
- De-escalation techniques
- Resident support
Timeline
Medical Records Assistant
Clearwater Health and Rehabilitation
05.2021 - Current
Student Volunteer
AmeriCorps Program
08.2020 - 05.2021
Master of Arts - Social Sciences
Stanislaus State University
Associate of Arts - Social Sciences
San Joaquin Delta College
High School Diploma -
Cesar Chavez High School
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