Ziari Gaytan
Summary
Behavioral science graduate poised to leverage four years of experience in customer service and administrative roles to enhance organizational efficiency and security. Skilled in video review, clerical work, detailed incident reporting, and bilingual communication. Adept at managing high-pressure situations with precision and professionalism. Poised to effectively support the Case Review Unit by reviewing video footage and utilizing advanced technological skills.
Overview
4
4
years of professional experience
Work History
Cashier Supervisor
Home Depot
01.2024 - Current
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- General clerical work including inputting data into spreadsheets and databases
- Investigated and documented thefts and suspicious activity to improve issue prevention using video surveillance
Cashier
Home Depot
01.2022 - Current
- Operated cash register for cash, check, and credit card transactions
- Assisted customers by fulfilling requests, tracking orders and other tasks assigned by leadership
Cashier
Tony's Fresh Market
08.2020 - 12.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted supervisors with general clerical work support
Education
Associate of Arts - Psychology
City Colleges of Chicago - Wilbur Wright College
Chicago, IL05.2023
Skills
- Bilingual
- Conducting detailed incident reports
- Responsible for records organization
- Ability to accurately comprehend complex written and verbal instructions
- Capability of assessing and prioritizing tasks independently with minimal supervision
- Experienced clerical work
- Ability to utilize video surveillance
Technical Skills
- Microsoft office (Excel, Word, Powerpoint)
- Outlook
- Book keeping through POS system
- Proficient at navigating technological devices such as cell phones, computers and video surveillance
Timeline
Cashier Supervisor
Home Depot
01.2024 - Current
Cashier
Home Depot
01.2022 - Current
Cashier
Tony's Fresh Market
08.2020 - 12.2021
Associate of Arts - Psychology
City Colleges of Chicago - Wilbur Wright College
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