Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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ZIASIA TEAL

Brooklyn

Summary

Dynamic Human Resources Intern at ZABAR with expertise in employee onboarding and a strong commitment to excellent customer service. Proven ability to enhance organizational efficiency through effective problem-solving and collaboration. Skilled in Microsoft Office applications, I successfully maintained HR records and facilitated engaging employee events, contributing to a positive workplace culture.

Overview

3
3
years of professional experience

Work History

Human Resources Intern - Human Resources assistant

ZABAR
03.2024 - Current
  • Provide administrative support including calendar management
  • Maintain accurate and up-to-date human resource files, records, and documentation
  • Maintain the integrity and confidentiality of human resource files and records
  • Answer questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.
  • Schedule interviews with applicants for all open positions
  • Gather new hire paperwork and assist with onboarding process
  • Assist with planning and execution of special events such as benefits information sessions, on-site and virtual trainings, meetings, and other employee events
  • Update Zabar's website
  • Created employee work schedule

Temporary Boutique Assistant

BVLGARI
11.2023 - 12.2023
  • Understand and manage daily store operations, policies, and procedures, and be well-versed with BVLGARI'S history, collections, and inventory.
  • Uphold the brand's image through professional appearance and conduct during Brand Presentations.
  • Enhance the sales process by supporting the sales team in client engagement, product presentation, and sales completion.
  • Aid in procuring items during sales presentations, including client interactions and sales transactions.
  • Support Grand Vendeurs with product details, CRM, gifts, and jewelry consignment selection.
  • Coordinate in-store activities like Masterclasses, Trunk Shows, and special events.
  • Assist the service advisor with repair orders, complimentary services, jewelry cleaning, and follow-ups.
  • Ensure smooth traffic flow in the boutique, overseeing turn systems and floor coverage.
  • Maintain visual merchandising, ensuring displays exude luxury and are constantly replenished.
  • Participate in quarterly inventory checks.
  • Handle phone inquiries with exceptional customer service skills, addressing sales, repairs, and other queries.
  • Lead CRM initiatives, manage gifts for clients, and execute seasonal campaigns and special events.
  • Work flexibly, including weekends and certain holidays.

Advisement Guide

BOROUGH OF MANHATTAN COMMUNITY COLLEGE
08.2022 - 10.2023
  • Help student locate campus resources
  • Lead workshops
  • Maintain case knowledge about the campus systems (e.g., Degree Works, brightspace, school portal)
  • Assist in helping students register
  • Lead faculty handoff prep
  • Helps with administrative tasks such as data entry and filing
  • Provide guidance to student when advisors are unavailable

Education

College -

Borough of Manhattan Community College
New York, NY
05.2024

High school -

Academy for Young Writers
Brooklyn, NY
06.2022

Skills

  • Problem solving
  • Verbal and written communication
  • Collaboration
  • Decision making
  • Excellent customer service
  • Training and Development
  • Oversight and Accountability
  • Customer relationship building
  • Overseeing inventory
  • Microsoft Office applications
  • Employee onboarding
  • Human resources management
  • Project management
  • Candidate sourcing
  • Employee orientation

Affiliations

  • Volunteered for Humane Society shelter

Timeline

Human Resources Intern - Human Resources assistant

ZABAR
03.2024 - Current

Temporary Boutique Assistant

BVLGARI
11.2023 - 12.2023

Advisement Guide

BOROUGH OF MANHATTAN COMMUNITY COLLEGE
08.2022 - 10.2023

College -

Borough of Manhattan Community College

High school -

Academy for Young Writers

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