Zidane Williams
Regions Security Services
Plantation,FL
2027
years of professional experience
Dedicated Fire Safety and CCTV Operations Specialist with a strong focus on safety compliance and guest experience enhancement. Delivered exceptional customer service through diligent monitoring and support, combining perceptiveness, empathy, and a detail-oriented approach.
Work History
Security Concierge
- Conducted routine security checks to maintain a secure environment.
- Monitored premises and ensured safety protocols were consistently followed.
- Collaborated with law enforcement during incident investigations for efficient resolution.
- Assisted guests with inquiries, providing exceptional customer service.
Sales Agent
1 Year 8 Months- Educated clients on service features, benefits, and usage for informed decision-making.
- Managed customer inquiries and resolved issues efficiently to enhance satisfaction.
- Assisted customers in selecting products and services to meet their needs.
- Collaborated with team members to achieve sales targets and improve performance.
Scribe
1 Year 6 Months- Assisted healthcare professionals by transcribing notes during patient examinations.
- Documented patient histories and clinical findings in electronic medical records.
- Organized and maintained accurate medical documentation for compliance purposes.
- Collaborated with multidisciplinary teams to enhance communication and workflow efficiency.
Education
Bachelor of Science - Health Sciences
High School Diploma
Skills
Emergency response protocols
Front desk operations
Visitor screening
Contractor supervision
Stress tolerance
Emergency response
CCTV monitoring
Situational awareness
Accomplishments
deans list 2019 and 2020
spelling bee champion regional in jamaica , montego bay
cum laude graduate
Affiliations
black men in medicine- former secretary
Interests
my interests include- playing sports particularly soccer and basketball
socializing and learning more about different cultures and people
avid psychology researcher interested in how mind and brain works. watching sports.
Timeline
Sales Agent
AT&T
01.2024 - 09.2025Read More
Scribe
Broward General Medical Center
01.2023 - 07.2024Read More
Security Concierge
Regions Security Services
2025 - CurrentRead More
Florida Atlantic University
Bachelor of Science from Health Sciences
Read More
Piper High School
High School Diploma
Read More