Zielo Sanchez
Escondido,United States
Summary
Experienced with high-volume food preparation and maintaining kitchen hygiene. Utilizes culinary techniques to ensure consistent quality and timely service. Knowledge of teamwork, multitasking, and kitchen safety protocols.
Professional with background in child-focused environments, ready to contribute to nurturing and engaging atmosphere. Strong in team collaboration and adaptable to changing needs. Known for creating safe, fun, and educational experiences for children while ensuring their well-being. Effective communicator, reliable, and passionate about fostering positive growth and development.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
4
4
years of professional experience
Work History
Store Manager
Escondido Music DBA B&H Music
Escondido, CA
02.2025 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Performed repair procedures on damaged instruments and sourced replacements from approved vendors.
- Resolved customer inquiries promptly, enhancing overall satisfaction and loyalty to the brand.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Team Member
Antojitos con amor (restaurant)
Cancun, Mexico
08.2022 - 10.2022
- Prepared ingredients for chefs by cutting vegetables, peeling and removing seeds from fruits, and marinating meat before cooking.
- Helped chefs respond to customers' food orders in an efficient and timely manner.
- Received shipments of ingredients and organized the refrigerator and pantries.
- Assisted chefs with cooking Mexican lunch and dinner meals.
- Worked at the front of the restaurant by taking customer orders as a waitress and on register.
- Respond to the holiday rush and demand for seasonal foods like pozole, chile relleno, tacos, and tamales.
Babysitter
Self Employed
Cancún México City, México
12.2021 - 05.2022
- Cared for on average 3 children at a time between the ages of 4-9.
- Providing 3 meals a day and snacks for children.
- Maintained a clean and safe environment.
- Encouraged fun, collaboration, and learning for the children I was looking after.
- Tutoring older children and helping them with math homework.
Education
Bachelor of Arts - Acting, Creative Entrepreneurship
Palomar College
San Marcos, CA08-2029
High School - undefined
La Sierra High School
Riverside, CA05-2024
Skills
- Technical: Food Prep, Cooking, Waitressing, Customer Service
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Cash management
- Retail sales techniques
- Employee scheduling
- Team motivation
- Goals and performance
Skills & Interests
Language: Seal of Biliteracy. English (Fluent), Spanish (Fluent) and ASL (Learner)
Interests
Acting, Filmmaking, and Entrepreneurship
Timeline
Store Manager
Escondido Music DBA B&H Music
02.2025 - Current
Team Member
Antojitos con amor (restaurant)
08.2022 - 10.2022
Babysitter
Self Employed
12.2021 - 05.2022
High School - undefined
La Sierra High School
Bachelor of Arts - Acting, Creative Entrepreneurship
Palomar College