Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline

Zienab Charara

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Receptionist

Charara Lovell and Associates
07.2023 - 11.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Corresponded with clients through email, telephone, or postal mail.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Cashier

Baba's Grill
07.2022 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Associate Degree in Nursing (ADN) - Nursing

Henry Ford College, Dearborn, MI
08-2026
  • Relevant Coursework: Anatomy and Physiology.

High School Diploma -

Fordson High School, Dearborn, MI
06-2023
  • Completed AP course in English.
  • Relevant Coursework: Medical Assisting Class.


Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Appointment scheduling
  • Customer service
  • Mail handling
  • Document management
  • Information protection
  • Front desk operations
  • Phone etiquette
  • Team collaboration
  • Multitasking and prioritization

Certification

  • Basic Life Support Certification (BLS)

Languages

Arabic
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Receptionist - Charara Lovell and Associates
07.2023 - 11.2024
Cashier - Baba's Grill
07.2022 - 06.2023
Henry Ford College - Associate Degree in Nursing (ADN), Nursing
Fordson High School - High School Diploma,
Zienab Charara