Ziera Owens
Gainesville,FL
Summary
Experienced healthcare professional with a strong background in patient care and administrative support. Known for effective communication, teamwork, and adaptability, contributing to improved patient outcomes and operational efficiency in healthcare settings. Im Also Compassionate and detail-oriented caregiver with a proven track record in enhancing patient quality of life. Skilled in daily living assistance and maintaining organized environments, ready to leverage expertise for impactful patient support.
Overview
4
4
years of professional experience
Work History
Home Health Aide
Meridian Health Care Group
Gainesville, FL
07.2025 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance patient well-being.
- Maintained accurate records of patient care and progress notes.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Administrator
UF Health Shands Hospital
Gainesville, FL
12.2024 - 07.2025
- Managed daily administrative tasks to support efficient hospital operations.
- Assisted in scheduling and coordinating appointments for patients and staff.
- Processed patient records accurately using electronic health record systems.
- Maintained inventory of office supplies, ensuring optimal availability for team needs.
- Managed daily office operations, ensuring efficient workflow and communication among staff.
- Handled incoming correspondence and communications, enhancing responsiveness and customer service quality.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
Lead Direct Care Staff Member
TCJ KIDS
Gainesville, FL
01.2022 - 09.2023
- Supervised daily activities and care plans for children with diverse needs.
- Trained and mentored new staff on best practices in direct care.
- Implemented individualized treatment strategies to enhance child development outcomes.
- Collaborated with multidisciplinary teams to address behavioral and emotional challenges.
- Monitored safety protocols to ensure a secure environment for all participants.
- Addressed any concerns or incidents promptly, implementing corrective actions as necessary to prevent future occurrences.
- Implemented behavior management techniques to maintain a positive atmosphere within the facility.
- Supported clients during community outings, promoting independence while prioritizing safety precautions at all times.
- Established strong relationships with clients'' families, fostering open communication channels for collaborative decisionmaking.
- Assisted residents with daily living activities, ensuring comfort and well-being.
Education
High School Diploma -
Buchholz High School
Gainesville, FLTimeline
Home Health Aide
Meridian Health Care Group
07.2025 - Current
Administrator
UF Health Shands Hospital
12.2024 - 07.2025
Lead Direct Care Staff Member
TCJ KIDS
01.2022 - 09.2023
High School Diploma -
Buchholz High School