Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zierra Allen

Hermitage,TN

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Valet

TownePark
Nashville, TN
01.2023 - Current
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Greeted customers and took car keys to park vehicles in available spots.
  • Greeted guests and answered questions about valet service, directions and local attractions.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.

Call Center Representative

Majorel
Greenville, SC
10.2022 - 12.2023
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Navigated through computer systems to review information and respond appropriately to callers.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.

Security Supervisor

DSI Services
Greenville, SC
06.2021 - 10.2023
  • Monitored entire facility using CCTV while simultaneously performing dispatch duties.
  • Led security team and contributed to on-call shifts.
  • Recorded required data for incident reports and files.
  • Supervised property entrances and exits and monitored employee safety.

Shift Leader

Old Navy, Gap
Greenville, SC
06.2018 - 12.2022
  • Kept areas clean, neat, and inspection-ready to comply with product guidelines.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.

Education

Wade Hampton High School
Greenville, SC
06-2020

Engineering

ECPI University
Virginia Beach, VA

Skills

  • Problem-Solving
  • Multitasking and Organization
  • Team Collaboration
  • Payment Processing

Timeline

Valet

TownePark
01.2023 - Current

Call Center Representative

Majorel
10.2022 - 12.2023

Security Supervisor

DSI Services
06.2021 - 10.2023

Shift Leader

Old Navy, Gap
06.2018 - 12.2022

Wade Hampton High School

Engineering

ECPI University
Zierra Allen