Zierra Chambers
Charlotte,NC
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Foster Care Coordinator
CTS Health
Charlotte, NC
03.2023 - 01.2024
- Conducted assessments of foster homes and children under care.
- Identified appropriate community resources and provided referrals for services.
- Used job-related software to compose or prepare correspondence, case notes and technical reports.
Business Associate
Wake Forest Baptist Outpatient Imaging
Winston Salem, NC
06.2022 - 03.2023
- Registered patients for outpatient procedures and emergency services.
- Carefully checked insurance information for benefits coverage.
- Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
Mental Health Technician
Old Vineyard Behavioral Health
Winston-Salem, NC
10.2020 - 03.2022
- Accurately document all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Provide excellent service to patients through personable communication.
- Conduct 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
Mental Health Technician
Rockford Center
Newark, DE
01.2020 - 09.2020
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Handled various patient-oriented duties, including vital sign monitoring, and patient behavior assessments.
- Identified and addressed individual mental health challenges to support patients.
Direct Support Professional
BANCROFT
WILMINGTON, DE
05.2019 - 01.2020
- Administered necessary medications as directed by care plan.
- Tracked and reported clients' progress based on observations and conversations.
- Improved patient outlook and daily living through compassionate care.
Area Supervisor
DDS DISCOUNTS
WILMINGTON, DE
06.2018 - 05.2019
- Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
- Built and maintained effective working relationships with peers and upper management.
- Trained new team members in cash register operation, stock procedures and customer service.
Sales Associate
ROSS
New Castle, DE
10.2016 - 05.2018
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Operated cash register, collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Education
Master of Arts - Clinical Mental Health Counseling
Capella University
Minneapolis, MN06.2024
Bachelor of Arts - Psychology
WESLEY COLLEGE
Dover, DE12.2017
Skills
- Patient Care
- Knowledge of Medical Terminology
- Excellent Customer Service Skills
- Active Learning
- Conflict Resolution
- Cross-Functional Team Collaboration
Certification
CPR & First Aid
Child Abuse Response Specialist
References
Available upon request
Affiliations
- National Honor Society of Leadership
- Psi Chi: The International Society in Psychology
- Dean's List, 12/2017
Timeline
Foster Care Coordinator
CTS Health
03.2023 - 01.2024
Business Associate
Wake Forest Baptist Outpatient Imaging
06.2022 - 03.2023
Mental Health Technician
Old Vineyard Behavioral Health
10.2020 - 03.2022
Mental Health Technician
Rockford Center
01.2020 - 09.2020
Direct Support Professional
BANCROFT
05.2019 - 01.2020
Area Supervisor
DDS DISCOUNTS
06.2018 - 05.2019
Sales Associate
ROSS
10.2016 - 05.2018
Master of Arts - Clinical Mental Health Counseling
Capella University
Bachelor of Arts - Psychology
WESLEY COLLEGE
Similar Profiles
THERESA SHEPPARDTHERESA SHEPPARD
Office Manager at CTS HealthOffice Manager at CTS Health
Queen WilliamsQueen Williams
Case Manager at CTS HealthCase Manager at CTS Health
Brenda CabreraBrenda Cabrera
Medical Office Administrator at CTS HealthMedical Office Administrator at CTS Health