Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zoey Taylor

Clinton,MD

Summary

I am a hardworking sales associate committed to helping my team gain high sales and good customer service. I am individually polished in professionally handling customer complaints and meeting the needs of all customers. A very flexible and outgoing employee commended for demonstrating honesty and showing high respect with customers, team members, and supervisors—energetic Sales Associate dedicated to satisfying customers and increasing sales. I have a very positive and respectful attitude and am talented in listening, facing, and organizing products to maintain the company's standards. I am hardworking and punctual, recognized for consistency, kindness, timing, and effort. I received high ratings on customer feedback surveys and opinions on the store.

Overview

2
2
years of professional experience

Work History

Sales Associate

Jasmine
Waldorf, MD
12.2023 - Current
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Handled customer complaints in a professional manner.
  • Greeted customers and provided exceptional customer service.

Cashier

Robert
Fort Washington, MD
11.2022 - 07.2024
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Performed other duties as assigned by management.
  • Resolved customer complaints professionally in accordance with company policy.

Education

High School Diploma -

Gwynn Park High School
Brandywine, MD
05-2025

Skills

  • Sales Development
  • Retail loss prevention
  • Order Processing
  • Product Sales
  • Organization
  • Store maintenance
  • Customer Service
  • Listening Skills
  • Reliable and punctual
  • Positive and professional
  • Complex Problem-Solving
  • Flexible Schedule
  • Strategic Planning
  • Problem-solving skills

Timeline

Sales Associate

Jasmine
12.2023 - Current

Cashier

Robert
11.2022 - 07.2024

High School Diploma -

Gwynn Park High School
Zoey Taylor