Zikel Robbins
Powder Springs,GA
Summary
Dependable candidate with proven ability to manage multiple priorities while maintaining a positive attitude. Six years of experience as a reliable shift leader in the customer service industry, excelling in communication and team motivation. Committed to delivering exceptional service and fostering a welcoming environment for customers. Recognized for integrity and teamwork, consistently driving high sales performance regardless of shift pace.
Overview
7
7
years of professional experience
Work History
Manager
McDonald's
05.2019 - 03.2021
- Strengthened team productivity by implementing streamlined processes and fostering effective communication
- Boosted team productivity through maintenance of clean, organized workspace for crew members
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Elevated customer satisfaction by delivering friendly, efficient service at register
Shift Leader
Pelicans Snowballs
07.2022 - 11.2023
- Resolved unexpected challenges during project execution, ensuring timely completion and team alignment
- Acquired industry best practices through collaboration with seasoned workers, enhancing team knowledge and operational efficiency
- Executed tasks per supervisor instructions, contributing to project deadlines and team objectives.
Sales Associate
Hibbet Sports
Mableton, Georgia
08.2023 - Current
- Guided customers in selecting merchandise, enhancing their shopping experience with product knowledge.
- Processed sales transactions accurately and efficiently at the register.
- Addressed customer inquiries and complaints, ensuring satisfaction through professional and caring service.
- Partnered with team members to achieve and exceed daily sales goals.
- Maintained organized displays and ensured store cleanliness.
- Handled inventory management including restocking shelves and tracking products.
Education
High School Diploma -
Mceachern High School
Powder Springs, GA05-2023
Skills
- Point-of-Sale Support
- Sales Reporting
- Sales Forecasting
- Customer Service Management
- Customer Engagement
- Customer service
- Stock Management
- Product Display
- Task prioritization strategies
- Problem-Solving
- Issue Resolution
- Team Leadership
- Team Motivation
- Verbal communication
- Flexible Schedule
- Positive Attitude
Timeline
Sales Associate
Hibbet Sports
08.2023 - Current
Shift Leader
Pelicans Snowballs
07.2022 - 11.2023
Manager
McDonald's
05.2019 - 03.2021
High School Diploma -
Mceachern High School