Summary
Overview
Work History
Education
Skills
Timeline

Zikera German

Tucson,AZ

Summary

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

  • Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

9
9
years of professional experience

Work History

Cashier

Taco Bell
03.2019 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Customer Service Representative

Afni Call Center
12.2020 - 05.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.

Packer Associate

Amazon
08.2017 - 04.2021
  • Quickly and properly wrapped and boxed items, maintaining uniformity to meet fulfillment targets.
  • Maintained safety and efficiency while loading 25 to 50 pounds of products into packaging equipment.
  • Documented order updates by inputting data into system.
  • prepared items to be shipped off

Education

Palo Verde High Magnet School, Tucson, AZ
05.2018

Skills

  • Menu Inquiries
  • Product and Service Sales
  • Product Knowledge
  • Verbal and Written Communication
  • Money Handling

Timeline

Customer Service Representative - Afni Call Center
12.2020 - 05.2022
Cashier - Taco Bell
03.2019 - Current
Packer Associate - Amazon
08.2017 - 04.2021
Palo Verde High Magnet School - ,

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Zikera German