Zikeria Norris
Mobile,AL
Summary
Soon to be Graduate at Bishop State Community College on May 15,2024. I will graduate with an Associate of Science Degree in Health Information Technology,AAS (MN) and with a short term certificate in Medical Coding. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant (CNA)/Float Pool
MOBILE INFIRMARY HOSPITAL
02.2020 - Current
- Certified Nursing Assistant (CNA) in the regional staffing pool department at Mobile Infirmary.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained clean and safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
CNA - Certified Nursing Assistant/Psych Aide
Mobile Infirmary Medical Center
02.2020 - 08.2021
- I was a Certified Nursing Assistant (CNA) on the Psych Unit at Mobile Infirmary.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Certified Nursing Assistant
Noland Health Services
08.2019 - 01.2020
- Certified Nursing Assistant (CNA)
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Processor Training Manager
Krispy Kreme
05.2016 - 08.2019
- My job was to decorate doughnuts, help customers, train new employees, stock, clean, help out retail, fill out paperwork, answer the phone, and travel to different states in the United States to train and teach other Krispy Kreme employees.
- Managed new employee orientation training process for more than [30] employees each year.
- Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
- Participated in continuous training initiatives, staying up-to-date on relevant regulations, policies, and best practices within the processing field.
- Provided outstanding customer service by promptly addressing inquiries and resolving issues.
- Supported team members in their tasks, contributing to overall team success.
House Keeper/ Inspector Manager
Creek side lodge
05.2014 - 08.2017
- My position required me to greet the guests, clean and refresh the hotel rooms for the guest, check the guest in or out, detail clean other parts of the hotel, and then go behind others and make sure they cleaned and also set the rooms properly.
McDonalds Cashier
Mcdonalds
04.2015 - 06.2016
- I greeted customers, handled customer complaints and concerns, rang up purchases, counted out cash drawers, and stocked shelves.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Science - Health Information Technology
Bishop State Community College
Mobile, AL05.2024
Certificate - Medical Coding
Bishop State Community College
Mobile, AL05.2024
Certified Nursing Assistant -
Victory Professional Development Center
Mobile, AL06.2019
Advanced diploma -
Dadeville High School
Dadeville, AL05.2016
Skills
- Direct Patient Care
- Collecting vital signs
- Bedside manner
- Medical terminology knowledge
- Electronic Charting
- Documenting behaviors
- Transfer Techniques
- Urinary Catheter Care
- CPR Certification
- Certified Nursing Assistant (CNA)
- HIPAA Compliance Knowledge
- Patient confidentiality
- Clinical Documentation
- Customer Service
- Medical terminology understanding
- Scheduling appointments
- Data Entry
- Medical billing and coding
- ICD-10 Coding
Certification
- Certified Nursing Assistant (CNA), 06/2019, Present
- BLS/CPRCPR
- Driver's license
- State Tested Nursing Assistant, Present
Additional Information
I love to work with people and do the best job that I can do in any situation! I am a hard worker, I'm very dependable, I am very nice, and professional. I also have goals that I set every year and I achieve them one by one.
Awards
- Honor roll, 05/2016, I have always been an A & B honor roll student since grade school! I also received my gold banner for being an honor student and being in the BETA CLUB.
- Act Award, 05/2016, I have an Act Achievement award! Their are 3 different levels/medals and I revived the Silver medal which is the 2nd highest.
Timeline
Certified Nursing Assistant (CNA)/Float Pool
MOBILE INFIRMARY HOSPITAL
02.2020 - Current
CNA - Certified Nursing Assistant/Psych Aide
Mobile Infirmary Medical Center
02.2020 - 08.2021
Certified Nursing Assistant
Noland Health Services
08.2019 - 01.2020
Processor Training Manager
Krispy Kreme
05.2016 - 08.2019
McDonalds Cashier
Mcdonalds
04.2015 - 06.2016
House Keeper/ Inspector Manager
Creek side lodge
05.2014 - 08.2017
Associate of Science - Health Information Technology
Bishop State Community College
Certificate - Medical Coding
Bishop State Community College
Certified Nursing Assistant -
Victory Professional Development Center
Advanced diploma -
Dadeville High School
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