Zikia Howard
Marianna,AR
Summary
Dynamic Manufacturing Specialist with proven expertise at Lennox Industrial in optimizing production efficiency and quality. Skilled in machine operation and team leadership, I successfully identified and resolved issues, enhancing workflow processes. Committed to continuous improvement, I also trained new hires, fostering a culture of safety and operational excellence.
Overview
6
6
years of professional experience
Work History
Manufacturing Specialist
Lennox Industrial
Stuttgart
11.2021 - 01.2026
- Operated manufacturing equipment to ensure production efficiency and quality standards.
- Collaborated with team members to streamline workflow processes and reduce production delays.
- Conducted inspections of materials and finished products for compliance with specifications.
- Supported training initiatives for new hires on safety protocols and operational procedures.
- Identified problems and specific resolutions to fix defective, damaged, or malfunctioning parts, assemblies, equipment and systems.
Sales Associate
Walmart
Fayetteville
08.2019 - 03.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Trained new staff on operational procedures and customer engagement techniques.
- Collaborated with team members to ensure smooth daily operations during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Lee County High School
Marianna, AR05.2021
Skills
Production planning proficiency
Machine operation
Team leadership qualities
Continuous improvement initiatives
Taking inventory
Timeline
Manufacturing Specialist
Lennox Industrial
11.2021 - 01.2026
Sales Associate
Walmart
08.2019 - 03.2021
High School Diploma -
Lee County High School