Zikra Mohamed Idrees Hassen
Orlando,FL
Summary
As a highly motivated and adaptable individual, I have traveled extensively to places such as Saudi Arabia, Dubai, and various countries, gaining a deep understanding and appreciation of diverse cultures. Growing up as a South Asian (Sri Lankan), I bring a unique perspective and set of skills to the table, including fluency in multiple languages and a passion for learning. Through my volunteer work with various organizations, I have honed my abilities in communication, teamwork, and problem-solving, while also gaining valuable experience in community outreach. With a strong work ethic, a can-do attitude, and a desire to continue learning, I am confident that I will be a valuable asset to any team.
Overview
1
1
year of professional experience
Work History
Electronics Team Associate
Walmart
07.2023 - Current
- Stayed up-to-date on current promotions, sales, and special events to impart this information to customers.
- Maintained strict quality assurance guidelines by regularly inspecting products for any defects.
- Modified and maintained electronic equipment, products and systems to achieve proper functioning.
- Assisted customers with technical support inquiries. Engaged customers, identified needs, recommended products, answered questions, promoted key items, and educated customers on electronics.
- Demonstrated increased knowledge of company products and equipment.
- I ensured the store's inventory was well-stocked, neatly labeled, and organized. Additionally, I artfully displayed new products in an eye-catching and well-organized manner, maximizing sales opportunities. I utilized the in-store system to locate items and place special orders as needed for customers.
- Greeted customers, helped them locate merchandise, and suggested suitable options. Provided each customer with top-notch personal service to boost sales and customer satisfaction.
- Ensured a smooth and hassle-free buying experience for customers by processing credit and debit card payments.
- Checked to see if requested items were available from the store's inventory.
- Operated the cash register for cash, check, and credit card transactions. To make sure customers receive the best deals, I carefully checked pricing, scanned items, applied discounts, and printed receipts. I take great pride in managing efficient cash register operations.
- Worked in stations such as Home, Grocery, Pharmacy, and more to provide optimal coverage and meet production goals.
- Took customer orders of pictures as well as took passport photos
Tutor
Gems Anointed Community
06.2022 - Current
- Maintained records of student assessments, tutoring activities, and results.
- Taught students remotely using online video chat platforms and other delivery channels.
- Administered standardized tests to assess student strengths and weaknesses.
- Issued reports and updated students, parents, and teachers on student progress.
- Developed methods to motivate and engage students in learning.
- Conducted review sessions to help students prepare for tests.
- Conducted tutoring sessions at schools, homes, and public spaces.
- Created personalized lesson plans to meet the needs of diverse learners.
- Improved students' written and verbal English skills through personalized learning programs.
- Leveraged technology and visual aids to engage students and enhance learning.
- Provided homework assistance using specific curriculum and materials
Volunteer
Give Kids The World Village
- Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Worked flexible hours; night, weekend, and holiday shifts.
- Volunteered in various places at a theme park, including Henri's Starlite Scoops, Cafe Clayton, and Winter Wonderland.
- Exhibited high energy and professionalism when dealing with customers.
- Maintained up-to-date knowledge of product and service changes.
- Assisted with special events and programs
- Supported engaging, fun, and smooth-running events by helping with organization and planning
Education
Bachelor of Science - Computer Science
University of Central Florida
Orlando, FL05.2027
High School Diploma -
Dr. Phillips High School
Orlando, FL05.2023
Skills
- Attention to Detail
- Verbal and Written Communication
- Operation System Software
- Critical Thinking
- Product Promotion
- Technical Support
Languages
English
Native or Bilingual
Tamil
Native or Bilingual
Arabic
Professional Working
Timeline
Electronics Team Associate
Walmart
07.2023 - Current
Tutor
Gems Anointed Community
06.2022 - Current
Volunteer
Give Kids The World Village
Bachelor of Science - Computer Science
University of Central Florida
High School Diploma -
Dr. Phillips High School
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