Ziky Bashir
IT SUPPORT
SEATTLE,WA
Summary
Proven expertise in warehouse logistics and IT support, honed at Global Foods Wholesale and TUKI COMPUTERS. Excelled in inventory control, boosting efficiency, and providing exceptional customer service. Skilled in using QuickBooks and troubleshooting technology issues, demonstrating strong analytical abilities and problem-solving skills. Achieved significant improvements in inventory accuracy and system performance.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Global Foods Wholesale
06.2023 - 07.2024
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- Entered quantity received against purchase order in Quickbooks.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Drove forklifts, pallet jacks and other equipment to move materials.
IT Help Desk Technician
TUKI COMPUTERS
01.2020 - 02.2023
- Performed tests of functionality, security, and performance of different devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Monitored system performance to identify potential issues.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed, configured and maintained computer systems and network connections.
- Patched software and installed new versions to eliminate security problems and protect data.
- Installed and configured operating systems and applications.
- Created user accounts and assigned permissions.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Configured and tested new software and hardware.
Education
High School Diploma
South Seattle Community College
Seattle, WA12.2023
Associate Of Applied Science - Network And System Administration
Seattle Central Community College
Seattle, WASkills
- Warehouse Logistics
- Shipping and receiving
- Warehouse Operations
- Warehouse Management Systems
- Application support
- Network Security
- Data Recovery
- Technical Support
Languages
English
Swahili
Timeline
Warehouse Associate
Global Foods Wholesale
06.2023 - 07.2024
IT Help Desk Technician
TUKI COMPUTERS
01.2020 - 02.2023
High School Diploma
South Seattle Community College
Associate Of Applied Science - Network And System Administration
Seattle Central Community College
Similar Profiles
Trina FazzariTrina Fazzari
General Manager at Cd Wholesale Foods/ Equality FoodsGeneral Manager at Cd Wholesale Foods/ Equality Foods
Neshan JayanethNeshan Jayaneth
Systems Analyst at Wholesale Foods GroupSystems Analyst at Wholesale Foods Group
Melissa PerezMelissa Perez
Owner, Distributer and Wholesaler at Perez Wholesale FoodsOwner, Distributer and Wholesaler at Perez Wholesale Foods