Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Zikya Mitchell

Florence

Summary

With a strong focus on communication, I have developed exceptional service delivery and efficient problem-solving skills, always prioritizing customer satisfaction. Thriving in fast-paced environments, I take pride in maintaining a calm and professional demeanor under pressure.

Overview

5
years of professional experience
1
Certification

Work History

Convenient Childcare

Childcare Giver
11.2024 - Current

Job overview

  • Maintained an effective schedule balance between rest periods, active play, and instruction.
  • Teach children to organize toys, wash hands, and share by leading by example.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Met with parents about daily activities, positive developments, and issues.
  • Kept notes of behavior issues, food served, and medications administered to children.

Marion Funeral Home

Funeral Greeter
01.2023 - 10.2024

Job overview

  • Displayed friendly, outgoing, and energetic behavior to create a warm, fun atmosphere for guests.
  • Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
  • Answered customer questions and pointed individuals in the right directions.
  • Provided friendly, attentive service throughout peak times for responsive customer care.

B. Dyson’s Construction

Secretary to the General Manager
06.2020 - 01.2023

Job overview

  • Supported the General Manager in decision-making by providing accurate data, research, and reports.
  • Maintained a well-organized filing system for easy document retrieval and improved office workflow.
  • Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
  • Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.

Education

Darlington High School
Darlington, SC

High School Diploma
05.2023

Florence-Darlington Technical College
Florence, SC

Associate's degree from Surgical Technology
04.2025

Skills

  • Communication skills
  • Organizational skills
  • Microsoft Excel
  • Microsoft Word
  • Administrative experience

Certification

CPht, Certified Pharmacy Technician

Timeline

Childcare Giver

Convenient Childcare
11.2024 - Current

Funeral Greeter

Marion Funeral Home
01.2023 - 10.2024

Secretary to the General Manager

B. Dyson’s Construction
06.2020 - 01.2023

Florence-Darlington Technical College

Associate's degree from Surgical Technology

Darlington High School

High School Diploma

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Zikya Mitchell