Zim Phommachit
Mesa,AZ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
In Store Team Member
Jimmy John's Franchise
10.2021 - 03.2022
- Handled cash transactions accurately, maintaining proper cash drawer balances throughout shift.
- Resolved customer complaints professionally, ensuring their satisfaction with resolutions offered.
- Provided excellent product knowledge to customers, resulting in increased sales and repeat business.
- Assisted in training new team members on store procedures, policies, and best practices for efficient operations.
- Increased customer satisfaction by providing efficient and friendly service at all times.
- Maintained a positive attitude under pressure, ensuring high-quality service during peak hours or difficult situations.
- Ensured compliance with health and safety regulations by adhering to proper food handling/storage procedures and maintaining a sanitary work environment.
- Collaborated with team members to complete tasks efficiently and meet daily performance goals.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Line Cook
Red Robin
07.2021 - 09.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
Education
High School Diploma -
Red Mountain High School
Mesa, AZ05.2024
Skills
- Reliability and punctuality
- Goal-oriented mindset
- Adaptability and Resilience
- Continuous Improvement
- Teamwork and Collaboration
- Friendly and Helpful
- Customer Service
- Problem-Solving
- Reliable and Responsible
- Attention to Detail
- Time Management
- Multitasking Abilities
- Adaptable and Flexible
Timeline
In Store Team Member
Jimmy John's Franchise
10.2021 - 03.2022
Line Cook
Red Robin
07.2021 - 09.2021
High School Diploma -
Red Mountain High School
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