Zimone Brown
Port Saint Lucie,FL
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.
Overview
26
26
years of professional experience
Work History
Sanitation
Cheney Brothers Inc.
Port St Lucie, FL
03.2023 - Current
- Performed routine maintenance on equipment used in the sanitation process.
- Ensured proper sanitation practices were followed at all times.
- Followed proper sanitation procedures according to company guidelines.
- Handled cleaning and sanitation chemicals by following safety precautions.
- Provided training on general sanitation guidelines to staff members.
- Unloaded and loaded freight from delivery trucks with the use of a forklift, pallet jacks and other material handling equipment.
- Maintained cleanliness of loading dock area and surrounding areas.
- Operated manual or electric pallet jack to move skids around the facility as required.
- Followed safety protocols while operating machinery such as forklifts or pallet jacks.
- Ensured that all packages were properly secured on trailers before departure.
- Transported materials and pallets between areas.
- Used electric forklifts and electric pallets to safely move pallets.
- Shrink-wrapped products on many pallets per day.
- Utilized computer software programs, such as the AS400 system, to manage workloads and track progress.
Assistant Manager
Wendys Fast Food
Melbourne, FL
01.2021 - 02.2023
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Established processes for monitoring customer satisfaction levels.
- Created reports on sales trends, inventory levels, and financial data.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Implemented new procedures or systems to improve efficiency within the organization.
- Facilitated interdepartmental communication by attending meetings or providing updates.
- Supervised daily operations including scheduling shifts, assigning duties.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Yard Forman
Apollo Karting
Ronkonkoma, NY
10.1998 - 02.2005
- Supervised and coordinated daily work activities of yard workers, equipment operators, and other staff.
- Developed and implemented yard operating procedures to ensure smooth operations.
- Assigned tasks to personnel based on their qualifications, experience, and availability.
- Oversaw the maintenance of yard equipment such as forklifts, cranes, loaders.
- Provided training to new employees on proper use of tools and equipment.
- Reviewed time sheets submitted by personnel to ensure accuracy of hours worked.
- Conducted performance reviews for direct reports on a regular basis.
- Adhered to company policies regarding hazard communication standards.
- Trained new yard employees on products stored in yard, proper loading, unloading, and movement of material and customer relations.
- Mobilized team to keep outside areas neat and clean, recycled, or disposed of scraps and yard debris, reported safety hazards and handled remedial action.
- Mastered operation of yard equipment, forklifts and pallet jacks and demonstrated how to properly operate and safely maintain equipment.
- Enforced strict safety rules and regulations to protect workers and minimize company liability.
- Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
- Oversaw team scheduling and individual assignments to meet coverage demands.
Education
High School Diploma -
Brentwood Ross High
Brentwood, NY06-1995
Skills
- Surface sanitation
- Sanitation Practices
- Facility sanitation management
- Room sanitation
- Safety sanitation
- Security and sanitation checks
- Sanitation training
- Dairy safety and sanitation
- Knowledge of sanitation guidelines
- Workforce Management
- Strategic Planning
- Operations Management
- Staff Development
- Policy Implementation
- Complex Problem-Solving
- Staff Management
- Team Leadership
- Cross-functional team management
- Schedule Preparation
Timeline
Sanitation
Cheney Brothers Inc.
03.2023 - Current
Assistant Manager
Wendys Fast Food
01.2021 - 02.2023
Yard Forman
Apollo Karting
10.1998 - 02.2005
High School Diploma -
Brentwood Ross High
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