Zina Barr
Lawrenceville,GA
Summary
Highly-motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
34
34
years of professional experience
Work History
Logistics Coordinator
CME Wire and Cable
Suwanee , GA
2011.11 - Current
- Established and sustained relationships with vendors, carriers, and customers to enhance the efficiency of shipping processes.
- Maintained smooth flow of product shipments, adhering to customer guidelines and demands.
- Coordinated transportation activities, including scheduling, routing, tracking, and documentation.
- Coordinated shipment activities by collaborating with internal teams across multiple sites.
- Ensured prompt resolution of all issues and discrepancies related to product delivery or receipt.
Call Center Customer Service Representative
MSC Industrial Supply Co.
Mableton , GA
2007.01 - 2011.01
- Successfully resolved customer product, credit, collection and service issues by providing sales related solutions
- Provided data entry/processing, facilitated purchases and quotes for over 50 calls per day, and gained numerous customers with competitive quotes
- Scored an average 88% on quality monitoring which includes calls and credit/returns
- Received numerous positive Customer Service Letters citing accuracy and service quality
- Awarded from a 60-member team for three consecutive years of exceeding quality monitoring standards.
Food Safety Auditor
Frito Lay, Inc.
Jonesboro , AR
1999.01 - 2007.01
- Performed daily audits throughout facility to ensure Food Safety guidelines
- Handled safety issues by submitting work orders to maintenance team
- Advised shift and department managers during meetings of defective equipment and facility status
- Gathered, compiled and analyzed information received from floor associates
- Supervised all floor personnel in Good Manufacturing Practices.
Office Assistant/Shipping and Receiving Clerk
Quebecor
Jonesboro , AR
1997.01 - 1999.01
- Processed bills of lading (receipt of goods for shipment) and close outs
- Consulted with customers, sales group, production teams and shipping and receiving to track goods delivered
- Recorded and maintained information in database
- Compiled delivery reports weekly for various transportation carriers for shipping manager/supervisors
- Reorganized the paper filing system by eliminating a large portion and transferring it to the shipping database for easy access.
Sales Office Assistant
Best Diversified Products
Jonesboro , AR
1991.01 - 1997.01
- Worked with customers to resolve account related issues
- Maintained database of quotes and orders for sales team
- Answered ten line switchboard as a backup to receptionist.
Education
Seven Habits of Highly Successful People -
Jonesboro, Arkansas05.1994
B.A. Program - Business
Columbus State University
Columbus, Georgia05.1985
Skills
- Microsoft Office Suite
- Outlook
- Excel
- Warehouse Management System
- Shipment Tracking
- Problem-Solving
- Scheduling Coordination
- Shipment Coordination
- Computer-Based Inventory System
References
Available upon request
Timeline
Logistics Coordinator
CME Wire and Cable
2011.11 - Current
Call Center Customer Service Representative
MSC Industrial Supply Co.
2007.01 - 2011.01
Food Safety Auditor
Frito Lay, Inc.
1999.01 - 2007.01
Office Assistant/Shipping and Receiving Clerk
Quebecor
1997.01 - 1999.01
Sales Office Assistant
Best Diversified Products
1991.01 - 1997.01
Seven Habits of Highly Successful People -
B.A. Program - Business
Columbus State University
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