Zina Hunter

• Oversee the daily cleaning and sanitation operations of the facility.
• Ensure compliance with health and safety.
• Quality Assurance.
• Inventory Resource Management
• Team Development
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Coordinated with other departments to ensure adherence to established safety protocols.
• Drafted reports summarizing findings from ongoing research projects related to environment protection efforts.
• Facilitated interdepartmental collaboration on initiatives designed to reduce greenhouse gas emissions.
• Assisted in the development of a budget for environmental services operations.
• Organized monthly meetings with stakeholders to discuss current initiatives and future plans.
• Led team-building exercises aimed at improving communication among Environmental Services personnel.
• Managed employee performance reviews for Environmental Services personnel.
• Prepared and reviewed operational reports and schedules.
• Provided direction to contractors during construction projects.

• Provided leadership in developing a culture of continuous improvement among the housekeeping team members.
• Scheduled staff shifts according to occupancy levels in order maximize efficiency while minimizing labor costs.
• Regularly monitored team performance against set goals and targets; took corrective action where needed.
• Created detailed training programs for new employees to ensure quality service delivery.
• Successfully managed and directed housekeeping staff in a busy healthcare environment, ensuring the highest standards of cleanliness and customer satisfaction.

• Adhered to strict protocols regarding security policies when

handling confidential documents such as HIPAA with patients' information,

• Maintained accurate records of inventory supplies and equipment used by housekeeping staff. Resolved escalated complaints from guests related to the cleanliness of their rooms or public areas promptly. Implemented recognition programs and rewards system to enhance employee morale.

• Maintained accurate records of inventory supplies and equipment used by housekeeping staff.

Resolved escalated complaints from guests related to the cleanliness of their rooms or public areas promptly.

• Implemented strategies that increased employee morale through recognition programs and rewards system.

• Managed a team of over 50 operations staff, providing guidance, support and direction to ensure operational objectives were met.
• Provided leadership in the development of short-term and long-term plans for daily operations management.
• Developed metrics for tracking performance against goals and monitored progress on a regular basis.

• Successfully developed and implemented operational strategies to improve efficiency, reduce costs and increase customer satisfaction.

• Implemented quality control measures to maintain high standards of accuracy and service delivery.

• Directed and coordinated the activities of a team of environmental service technicians in providing cleaning services to assigned areas.
• Managed the inventory of supplies and equipment, ensuring that they were properly stored and maintained.
• Assessed staff performance, provided feedback and guidance, and conducted performance reviews.

• Utilized advanced problem-solving techniques when dealing with unexpected issues arising during operations.

• Developed strategies for improving efficiency while reducing costs associated with environmental services operations.

• Developed training plans for new hires to ensure they had the necessary knowledge to perform their duties effectively.
• Collaborated with departments to coordinate special events and projects, optimizing staffing resources for effective execution.