Zinahya Smith
Newark,NJ
Summary
Hardworking individual with extensive background operating heavy duty machinery on diverse range of construction sites and projects. Proactive team player troubleshoots issues with machinery and equipment to promote longevity of use and precisely manipulates controls and levers to navigate and operate machinery. Committed to maintaining service standards.
Overview
4
4
years of professional experience
Work History
Warehouse Loader
UPS
Secaucus, NJ
09.2023 - Current
- Consistently met performance targets for speed, accuracy, and quality within demanding deadline-driven situations.
- Assisted in training new employees, facilitating faster integration into the warehouse team.
- Increased on-time deliveries by efficiently loading trucks according to set schedules.
- Minimized product damages with careful handling and placement in appropriate storage areas.
Fulfillment Associate
Amazon
Lancaster, PA
11.2021 - 08.2023
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Assistant Manager
Wing STOP
Hillside, NJ
02.2021 - 10.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Cashier
Popeyes
Belleville, NJ
04.2020 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Science - Computer Science
Kean University
Union, NJ05.2027
Associate of Science - Business Administration And Management
Central Penn College
Summerdale, PA03.2023
High School Diploma -
Newark Collegiate Academy
Nj06.2021
Skills
- Package handling
- Following Instructions
- Warehouse Safety
- Loading and unloading
Timeline
Warehouse Loader
UPS
09.2023 - Current
Fulfillment Associate
Amazon
11.2021 - 08.2023
Assistant Manager
Wing STOP
02.2021 - 10.2021
Cashier
Popeyes
04.2020 - 11.2020
Bachelor of Science - Computer Science
Kean University
Associate of Science - Business Administration And Management
Central Penn College
High School Diploma -
Newark Collegiate Academy