Zinash Mitku
Roxbury,MA
Summary
Experienced Customer Service Cashier with 7 years in point-of-sale operations, cash handling, and register balancing. Delivers accurate transactions and maintains efficiency during peak periods, enhancing customer satisfaction and supporting team objectives.
Overview
1
1
Language
9
9
years of professional experience
Work History
Home Health Aide
Metropolitan Home Health Services
Arlington, Massachusetts
08.2025 - Current
- Assisted clients with bathing, dressing, and incontinence care.
- Assisted patients with bathing, dressing, grooming, and daily personal care.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Prepared meals and supported prescribed dietary routines.
- Reminded clients about medications and scheduled care tasks.
- Supported mobility transfers using safe lifting and positioning methods.
- Maintained clean living spaces and sanitized patient care equipment.
- Maintained clean and well-organized environment for client happiness and safety.
Customer Service Cashier
Speedway Gas Station
Malden, Massachusetts
03.2018 - 07.2025
- Resolved customer concerns and provided clear pricing information, ensuring customer satisfaction.
- Assisted customers with product inquiries and lottery ticket purchases, enhancing their shopping experience.
- Welcomed customers and delivered friendly service, creating a positive store atmosphere.
Customer Service Cashier
Martin News Shop
Boston, Massachusetts
01.2018 - 03.2020
- Greeted customers and processed cash, debit, and credit transactions to ensure efficient service at Martin News Shop.
- Scanned items at point-of-sale to facilitate customer purchases. and operated point-of-sale system during busy Martin News Shop periods.
- Balanced register drawers and prepared cash drops, ensuring accurate financial reporting for Martin News Shop shifts.
- Assisted customers with product inquiries, provided directions, and facilitated lottery ticket purchases to enhance customer experience.
Education
High School Diploma -
Derartu Tulu Secondary School
Ethiopia06-2008
Skills
- Patient care management
- Patient care
- Medication administration
- Personal hygiene support
- Daily living assistance
- Meal preparation
- Compassionate communication
- Customer service
Languages
English
Professional
Timeline
Home Health Aide
Metropolitan Home Health Services
08.2025 - Current
Customer Service Cashier
Speedway Gas Station
03.2018 - 07.2025
Customer Service Cashier
Martin News Shop
01.2018 - 03.2020
High School Diploma -
Derartu Tulu Secondary School