Zina Whitley
Brooklyn,N.Y.
Summary
I am a recent graduate holding a B.A. in Digital Design from CUNY’s City College of New York. I am interested in finding employment within the Administrative Field. I am a hard working individual with a commitment in gaining the knowledge I need to excel in any position. In addition to excelling in any position, being an active listener with an ability to clearly communicate with my teammates, including prioritizing interpersonal skills.
Overview
10
10
years of professional experience
Work History
Client Service Intern
DSS-SNAP CR
New York, NY
2023.11 - Current
- Demonstrated strong communication skills by assisting clients based on their needs
- Demonstrated computer skills for data entry and answered broad variety of inquiries.
- Exhibited computer skills in Excel and Microsoft Office Suite and created and maintained import files.
- Used basic computer skills to key customer names, addresses, statistical information, or other data.
- Utilized active listening skills to understand customer needs and provide tailored solutions.
Advocate
Autism Advisory Council
10.2022 - Current
- For people with disabilities
- Participated in the preparation of new exhibits and initiatives
- Provided feedback on access programs.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Detailed program operations and participant activities with comprehensive recordkeeping.
- Collaborated on program operations and relayed participant feedback for improvements.
Self-Employed
Independant Content Creator
10.2020 - Current
- Strengthened content through proofreading and editing.
- Develop original content through social listening and independent sources.
- Posted daily on 1-3 social media sites.
NYC Arts in EDU Roundtable Face to Face Conference
MAC Supporting Transitions
04.2023 - 04.2023
- Participate as a panelist
- Share my experiences and knowledge about the course and career choice.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Created learning environment that encouraged fine arts appreciation.
Digital Designer Intern
McCANN WW
03.2019 - 05.2019
- Version out design concepts and solutions based on creative briefs and clients business strategy
- Prepare Production Ready PSDs using Photoshop, cleaned: Standards, Statics, and Mobile web banners utilizing layer comps
- Build and Update storyboards in InDesign using art extracted from layer comps.
Volunteer
City Harvest
New York, NY
08.2014 - 11.2016
- Provided information through outreach to communities about City Harvest’s resources & distributed food to people in need
- Conducted mass mailing and performed data entry by establishing mobile markets at different locations to distribute food
- Performed general administrative tasks including photocopying, scanning, and filing.
Education
Certification - Digital Marketing & E-Commerce
Google
Virtual02.2023
Apprenticeship - Work Placement
NEXTGEN Leader Program
New York, NY06.2021
Bachelor of Science - Digital Design
The City College of New York
New York, NY05.2020
Associate of Science - Tourism & Hospitality
Kingsborough Community College
Brooklyn, NY06.2016
Master of Arts - Management/Brand Strategy
The City College of New York
160 Convent Ave,New York,N.Y. 10031 08.2023 - Current
Skills
- Skills & Abilities
- Adobe Photoshop, Adobe Bridge and Camera Roll
- Basic knowledge of InDesign, Illustrator and Photoshop
- Knowledge POS & Opera
- Knowledge of Microsoft Office Word, Excel, Access, and PowerPoint
- Verbal and Written Communication
- Telephone Etiquette
- Teamwork and Collaboration
- Community Service
- Adaptability and Dependability
- Knowledge of WMS,HRA indexing & HRA one viewer
- Administrative Support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Character cannot be developed in ease and quiet. Only through experience of trial and suffering can the soul be strengthened, ambition inspired, and success achieved.
Helen Keller
Timeline
Client Service Intern
DSS-SNAP CR
2023.11 - Current
Master of Arts - Management/Brand Strategy
The City College of New York
08.2023 - Current
NYC Arts in EDU Roundtable Face to Face Conference
MAC Supporting Transitions
04.2023 - 04.2023
Advocate
Autism Advisory Council
10.2022 - Current
Self-Employed
Independant Content Creator
10.2020 - Current
Digital Designer Intern
McCANN WW
03.2019 - 05.2019
Volunteer
City Harvest
08.2014 - 11.2016
Certification - Digital Marketing & E-Commerce
Google
Apprenticeship - Work Placement
NEXTGEN Leader Program
Bachelor of Science - Digital Design
The City College of New York
Associate of Science - Tourism & Hospitality
Kingsborough Community College
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