Housekeeping Room Attendant
Courtyard by Marriott
Norman, Oklahoma
09.2016 - 02.2017
- Replenished room amenities according to established guidelines.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Operated shampooer and vacuum cleaner to clean rugs, carpets and upholstered furniture.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Inspected furniture for damage or stains in between guest stays.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Followed safety procedures when using chemical cleaners and power equipment.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Responded promptly to requests from guests and other departments.
- Removed trash from rooms and replaced liners to wastebaskets.
- Organized supplies for use based on expected customer needs.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Furnished guests with clean linens and supplied rooms with toiletries.
- Collaborated with team members to ensure timely completion of assigned tasks.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Communicated effectively with team members about daily assignments and task progress.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.