Ziomara Santos
YONKERS,NY
Summary
Dedicated Medical Assistant with a proven track record at Symphony Medical and FAMILY DERMATOLOGY AND LASER CENTER, enhancing patient care and streamlining clinical operations. Expert in patient scheduling and HIPAA compliance, with a knack for maintaining confidentiality and fostering patient relationships. Achieved significant improvements in patient flow management through effective coordination and communication.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Symphony Medical
04.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Help perform in-office procedures
- Provide patient care
- Obtain patient vitals
- Responsible for scheduling patients for appointments
- Assisted with insurance verification
- Responsible for back office duties
- Order labs
- Administrative duties
- Inventory
- Prepared charts
- Roomed patients
- Restocked patient rooms
- Verified insurance
- Called insurances to get pre- authorization
Medical Assistant
FAMILY DERMATOLOGY AND LASER CENTER
07.2020 - 04.2021
- Welcoming patients
- Filling out biopsy reports
- Assisting with biopsies
- Assist physician or doctor with procedures
- Laser
- Light box
- Apply Chemical peels or v-tar
- Organize and stock rooms
- Collecting and preparing laboratory specimen
- Preparing patients for examination
Education
Westchester Community College
Valhalla, NYHigh School Diploma -
Gorton
100 Shonnard Pl 06.2015
Skills
EMERGENCY MEDICAL TECHNICIAN- MONTEFIORE MEDICAL CENTER Healthcare Provider CPR- MONTEFIORE MEDICAL CENTER Successfully completed the skills and evaluations in accordance with the curriculum of the American Heart association basic life support
- Patient Flow Management
- Patient Care Coordination
- Appointment Setting
- Insurance Verification
- Maintaining confidentiality
- CPR
- Data Entry
- Vital Sign Monitoring
- Medical Terminology
- Patient Scheduling
- HIPAA Compliance
Languages
Spanish
English
Timeline
Medical Assistant
Symphony Medical
04.2021 - Current
Medical Assistant
FAMILY DERMATOLOGY AND LASER CENTER
07.2020 - 04.2021
Westchester Community College
High School Diploma -
Gorton
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