Zion Belton
West Caldwell,NJ
Summary
Motivated library services assistant with expertise in customer service and database management. Effectively assists patrons in navigating resources, streamlining circulation processes, and maintaining organized materials. Committed to delivering high-quality support and improving operational efficiency within a collaborative environment.
Overview
6
6
years of professional experience
Work History
Library Services Assistant
Essex County College
Newark, NJ
09.2025 - Current
- Manage the circulation desk for charging and discharging materials.
- Assist patrons with locating materials and using the library’s online catalog and other resources.
- Answer inquiries regarding library services, hours, and general information.
- Assist in troubleshooting and maintaining access to electronic resources like databases and the online catalog.
- Resolved access and discovery issues through ticketing system and email, enhancing patron experience.
- Maintain administrative accounts for electronic resource platforms, ensuring user access and functionality.
- Conducted shelf-reading to verify proper organization of materials, supporting efficient resource retrieval.
- Ensured proper organization of books and periodicals to facilitate resource retrieval.
- Assist in processing new materials and preparing content for displays.
- Managed and executed interlibrary loan requests to provide patrons with access to additional resources.
Kennel
West Caldwell Animal Hospital
West Caldwell, NJ
08.2020 - Current
- Bathed, groomed, exercised, and fed animals according to care protocols.
- Monitored animal behavior and reported health concerns to enhance overall animal well-being.
- Administered medications under veterinary supervision.
- Cleaned animal cages, runs, and feeding areas to ensure health and safety of animals.
Student Assistant
New Jersey Institute of Technology
Newark, NJ
09.2021 - 12.2025
- Coordinated circulation of library materials and equipment, ensuring timely access for students and faculty.
- Maintained organization and cleanliness of stacks, material samples, and graphic resources.
- Replenished paper in printers and assisted users with technical printing issues.
- Handled front desk operations, providing assistance through answering calls and addressing inquiries efficiently.
- Processed and digitized incoming materials for archive and circulation.
- Conducted scanning, photocopying, data entry, shelving, and shelf-reading tasks.
- Transported books across campus and provided administrative support, enhancing resource availability for users.
Education
Bachelor of Arts - History
New Jersey Institute of Technology
Newark, NJ12-2025
Skills
- Research skills
- Customer service
- Database management
- Information retrieval
- Content organization
- Administrative support
References
- Danci Mock, wcah3727@gmail.com, (973) 865-1992
- Joyce Ayim, jayim@essex.edu, ( 973) 877-3036
- Maya Gervits, maya.gervits@njit.edu, (973) 642-4390
- Reginald Oliver, reggie82@aol.com, (973) 441-0953
Timeline
Library Services Assistant
Essex County College
09.2025 - Current
Student Assistant
New Jersey Institute of Technology
09.2021 - 12.2025
Kennel
West Caldwell Animal Hospital
08.2020 - Current
Bachelor of Arts - History
New Jersey Institute of Technology