ZION BROOKS
Rialto,CA
Summary
Extensive experience in the fast-food industry, warehouse management, package handling, laboratory specimen collection, and door-to-door sales has cultivated a diverse skill set. Founded and operated a successful LLC installation business, traveling nationwide to install TVs and programs in luxury hotels. Recognized for proactivity, quick learning, and adaptability, consistently delivering results across various roles. Eager to expand expertise and embrace new challenges in any field.
Overview
6
6
years of professional experience
Work History
Journeyman
Tech-centric
10.2024 - Current
- Oversaw distribution operations to optimize delivery efficiency and reduce delays. Collaborated with cross-functional teams to enhance supply chain processes. Implemented strategies to improve inventory accuracy and customer satisfaction.
- Executed installation and uninstallation of televisions, ensuring optimal setup and functionality.
- Managed documentation and reporting for 1099 work to maintain accurate financial records.
- Conducted site visits to hotels across all 50 states to assess operational standards.
- Engaged with general managers, maintenance personnel, and hotel owners to foster effective communication and operational efficiency.
- Oversaw the administration of contracts with terms spanning one week to one month, ensuring compliance and timely execution.
- Nurse Call , assisted in distributing internet lines throughout hospitals. Supported installation of televisions and programming services. Collaborated with teams to ensure efficient setup and functionality.
Customer Service
Home Depot
San Bernardino, CA
04.2025 - 11.2025
- Facilitated communication between customer service representatives and management to address complex customer concerns.
- Supported customer service, providing informational resources regarding promotions and sales.
- Cultivated strong client relationships through proactive communication and outstanding customer service.
- Delivered exceptional customer service by addressing inquiries professionally and courteously.
Manager/PA
Amazon
Eastvale, CA
06.2024 - 11.2024
- Executed computer tasks to enhance operational efficiency.
- Oversaw distribution of shipment packages throughout fulfillment center operations.
- Coordinated task assignments across team members to optimize workflow efficiency.
- Facilitated communication with upper management regarding scheduling of lunch breaks.
- Managed work floor activities to maintain a high standard of performance and safety.
Appliance Installer
Direct Connect Connections
Brea, CA
12.2022 - 02.2023
- Executed appliance pickup operations from Costco warehouse to ensure timely delivery.
- Uninstall/Install
- Coordinated scheduling activities to ensure efficient workflow and timely project completion.
- Achieved timely completion of electrical and plumbing installations through effective project management. Enhanced team productivity by streamlining processes and improving communication. Contributed to overall project success by maintaining high-quality standards.
- Assisted in installation of air gap valves and electrical outlets. Supported maintenance of custom work projects. Collaborated with team members to ensure project completion.
Package Handler
FedEx Ground
Bloomington, CA
09.2022 - 12.2022
- Organized and optimized stacking of materials within trailer for efficient space utilization.
- Executed removal of items from conveyor belt to ensure efficient workflow.
- Implemented and monitored handling protocols to prevent damage to packaging materials.
Specimen Processor
MD Labs
La Verne, CA
09.2022 - 11.2022
- Executed fluid separation into appropriate tubes, ensuring efficient access for technicians during sampling.
- Entered patient information into computer system to maintain sample accuracy.
Crew Member
McDonald's
Riverside, CA
05.2020 - 08.2022
- Processed window and table orders efficiently. Assisted customers with inquiries regarding order specifications. Collaborated with team members to ensure timely order fulfillment.
- Facilitated customer satisfaction by accurately bagging food orders for prompt distribution.
- Performed detailed cleaning tasks to maintain a hygienic and organized work environment for subsequent shifts.
Education
Diploma -
J. W. North High School
Riverside, Ca01-2021
Skills
- Home appliance installation
- Efficient material handling
- Inventory management
- Effective communication
- Sales experience
- Customer Service
- Product packaging
- Supply chain coordination
- Versatile handyman services
- Teamwork and collaboration
- Problem-solving
Preferred work schedule
- Any morning shift
- Monday through Friday
Timeline
Customer Service
Home Depot
04.2025 - 11.2025
Journeyman
Tech-centric
10.2024 - Current
Manager/PA
Amazon
06.2024 - 11.2024
Appliance Installer
Direct Connect Connections
12.2022 - 02.2023
Package Handler
FedEx Ground
09.2022 - 12.2022
Specimen Processor
MD Labs
09.2022 - 11.2022
Crew Member
McDonald's
05.2020 - 08.2022
Diploma -
J. W. North High School