Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zion De La Cruz

Junction City,Kansas

Summary

Driven by a results-focused approach, I enhanced customer satisfaction at My Moms Cake Business through exceptional service and mastery in pastry making. Demonstrating leadership and communication, I also significantly contributed to community service projects, showcasing my ability to inspire teams and improve operations with my punctuality and quality control expertise.

Overview

4
4
years of professional experience

Work History

Bakery Assistant

My Moms Cake Business
03.2020 - 03.2024
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Stored, labeled and replenished supplies in compliance with food safety regulations.
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
  • Operated commercial kitchen equipment and tools.
  • Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Expedited customer orders through effective communication with the baking team, ensuring timely completion of requested items.

Volunteer

Florence Italy
05.2022 - 05.2022
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Supported underprivileged individuals with the distribution of essential supplies, improving their living conditions.
  • Collaborated with local organizations to provide food baskets to families in need.

Pet Sitter

A Friend
07.2020 - 07.2020
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Communicated professionally with pet owners via phone, email, and text.
  • Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.

House Sitter

A Friend
06.2020 - 07.2020
  • Communicated with homeowner via phone or text.
  • Fed and walked pets, cleaning up after pets indoors and outdoors.
  • Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
  • Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
  • Cared for houseplants by frequently watering during owners' absence.
  • Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
  • Brought in mail and newspaper to maintain appearance of activity at client residence.
  • Managed pet care responsibilities efficiently, guaranteeing the health and well-being of animals under supervision.

Volunteer

A Place For Mom Senior Living Referral Service
06.2020 - 06.2020


  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.

Car Detailer

Personal Business
03.2020 - 06.2020
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
  • Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Completed timely and thorough car details for increased customer satisfaction and repeat business.
  • Provided exceptional customer service and addressed customer inquiries.
  • Collected and disposed of trash in vehicle console spaces and under seats.

Volunteer

Ocean Front in Virgina Beach
04.2020 - 04.2020
  • Exhibited excellent communications and leadership skills
  • Strengthened community bonds by aiding the organization of social events that brought diverse groups together.
  • Encouraged community engagement, organizing neighborhood meetings to discuss local issues and develop solutions.
  • Enhanced beauty of public spaces, participating in regular cleanup and beautification projects.
  • Fostered youth development, mentoring teens and organizing career exploration days.

Education

High School Diploma -

The International School of Florence
Florence, Italy
05.2024

Skills

  • Punctuality
  • Product Packaging
  • Pastry Making
  • Sanitation Practices
  • Bakery maintenance
  • Quality Control
  • Food Safety
  • Social Media Promotion
  • Communication
  • Leadership

Languages

Italian
Professional Working
French
Limited Working
Spanish
Limited Working

Timeline

Volunteer

Florence Italy
05.2022 - 05.2022

Pet Sitter

A Friend
07.2020 - 07.2020

House Sitter

A Friend
06.2020 - 07.2020

Volunteer

A Place For Mom Senior Living Referral Service
06.2020 - 06.2020

Volunteer

Ocean Front in Virgina Beach
04.2020 - 04.2020

Bakery Assistant

My Moms Cake Business
03.2020 - 03.2024

Car Detailer

Personal Business
03.2020 - 06.2020

High School Diploma -

The International School of Florence
Zion De La Cruz