Summary
Overview
Work History
Education
Skills
Timeline
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Zion Hughes

Durham,NC

Summary

Experienced and detail-oriented Laboratory Technician with 5 years of expertise in chemical analysis, quality control, and lab operations. Proficient in working with a broad range of chemical compounds, including acids, caustics, and solvents. Skilled in FID/TCD chromatography, titration, and precision data analysis using industry-standard instrumentation. Strong background in maintaining lab compliance, ensuring safety, and delivering accurate results under tight deadlines. Known for independently managing lab operations, supporting cross-functional teams, and upholding rigorous quality standards. Eager to bring technical expertise and a commitment to excellence to a forward-thinking organization like Ingersoll-Rand.

Overview

5
5
years of professional experience

Work History

Laboratory Technician

Brenntagsoutheast
08.2024 - Current
  • Ensured the highest standards of accuracy and compliance by strictly adhering to established quality control protocols and regulatory guidelines.
  • Proficiently utilized laboratory software including LabX, SimplicityChrom, TotalChrom, and B.U.S for data analysis, instrumentation control, and report generation.
  • Operated a wide range of sophisticated lab equipment such as Analytical Balances, Clarus 580 GC, MS 2400SQ T Mass Spectrometer, Refractometers, Densitometers, Karl Fischer Titrators, and T5 Auto Titrators, performing both routine and specialized chemical analysis.
  • Conducted end-to-end quality assurance testing using validated methods and instrumentation, ensuring compliance with internal and customer specifications.
  • Acted as a key liaison between production, operations, sales, and logistics teams to align testing protocols with real-time operational needs, reducing delays and optimizing throughput.
  • Managed the lab autonomously, including overseeing customer audits and maintaining documentation for regulatory inspections and internal reviews.

Customer Service Manager

CAVA
08.2022 - 07.2023
  • Collaborated with a diverse team daily to efficiently complete task and to maximize customer satisfaction and retention.
  • Utilized Spanish daily to better communicate with team members and customers.
  • Streamlined opening procedures, reducing setup time by 20%.
  • Boosted store revenue by 12% efficiently managing cash flows.

Research Laboratory Assistant

The University of North Carolina at Greensboro
08.2020 - 05.2021
  • Conducted a variety of laboratory procedures, including chromatography, titrations, PCR, gel electrophoresis, and other techniques that revolved around cell biology and genetics.
  • Calibrated laboratory equipment weekly to ensure proper results from testing. Calibrated centrifuge's twice a week due to high usage within our lab setting.
  • Collaborated effectively with research teams to achieve project goals.
  • Lead the team by strategizing research avenues that correlated with the central research topic and delgated task amongst team members.

Education

Bachelor of Science - Neuroscience

University of North Carolina At Chapel Hill
Chapel Hill, NC
05.2025

Bachelors of Science - Biology

University of North Carolina at Greensboro
05.2021

Skills

  • FID/TCD Gas Chromatography
  • Adept Record-Keeping
  • Team Collaboration
  • Diverse Chemical Handling
  • Laboratory Softwares
  • Leadership
  • Research and documentation

Timeline

Laboratory Technician

Brenntagsoutheast
08.2024 - Current

Customer Service Manager

CAVA
08.2022 - 07.2023

Research Laboratory Assistant

The University of North Carolina at Greensboro
08.2020 - 05.2021

Bachelors of Science - Biology

University of North Carolina at Greensboro

Bachelor of Science - Neuroscience

University of North Carolina At Chapel Hill

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Zion Hughes