Summary
Work History
Education
Skills
Timeline
Generic

Zion Jaco

Elk Grove,CA

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Work History

Customer Service Cashier

Chick-fil-A
09.2023 - 02.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Demonstrated versatility by cross-training in various departments throughout the store when required.
  • Adhered strictly to company guidelines regarding loss prevention measures while performing cashier duties.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.

Education

Diploma - General Education

SAVA High School of Elk Grove
Elk Grove, CA

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash Handling
  • Guest Services
  • Product Knowledge
  • Customer Focus
  • Payment Collection
  • Up-selling techniques
  • Drawer management
  • Product Recommendations
  • Customer Assistance
  • Reliable and Responsible
  • Honest and Dependable
  • Cleaning and sanitizing
  • Active Listening
  • Cash Register Operation
  • Order Taking
  • Basic Mathematics
  • Service Minded
  • Work Task Prioritization
  • Policies and Procedures
  • Basic Math Functions
  • Customer Service and Assistance
  • Stocking and Replenishing
  • Lot Maintenance

Timeline

Customer Service Cashier

Chick-fil-A
09.2023 - 02.2024

Diploma - General Education

SAVA High School of Elk Grove
Zion Jaco