Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zion Lee

Newport News,VA

Summary

Reliable, diligent and always looking for ways to streamline processes and better serve customers. Consistently promote guest satisfaction at every step by anticipating needs and supporting the establishment. Smooth and diplomatic communication style with good conflict resolution abilities. Always focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Authorized to work in the US for any employer.

Overview

5
5
years of professional experience

Work History

Tech Specialist

MarketSource
01.2022 - 04.2023
  • Communicating competitive knowledge and advantages of various wireless carriers products and services
  • Driving sales productivity and customer satisfaction within Target Mobile retail locations on various wireless products, accessories and services to customer.

Sales Associate/Cashier

JCPenney - VA
12.2020 - 10.2021
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Built customer loyalty and retention by delivering excellent shopping experiences
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Get between 20-30 credit card applications a week

Hostess/Cashier

Red Crab Juicy Seafood
02.2020 - 08.2020
  • Managed reservations received through telephone or online interfaces and coordinated seating for appropriate dates, times, and party counts
  • Memorized menu offerings to provide guests with information and specifics regarding daily specials or featured promotions
  • Recommended products and services to members and educated customers about relevant offerings.

Cashier/Sandwich Artist

SUBWAY®Restaurants
06.2018 - 12.2019
  • Presents cheerful attitude when assisting customers and creating sandwiches
  • Counted down drawers, accounting for all money, and took inventory of all ingredients and supplies
  • Adhered to all cash handling policies and procedures
  • Recognized for providing efficient service with high degree or accuracy.

Education

High school diploma -

Phoebus High School
05.2020

Skills

  • Cash Handling
  • Cashiering
  • Host/Hostess
  • Sales
  • Tech Support
  • Customer Service (5 Years)

Timeline

Tech Specialist

MarketSource
01.2022 - 04.2023

Sales Associate/Cashier

JCPenney - VA
12.2020 - 10.2021

Hostess/Cashier

Red Crab Juicy Seafood
02.2020 - 08.2020

Cashier/Sandwich Artist

SUBWAY®Restaurants
06.2018 - 12.2019

High school diploma -

Phoebus High School
Zion Lee