Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Cashier
Zion Leonard

Zion Leonard

Brooklyn,NY

Summary

Dynamic and dedicated professional with a strong background in customer service at McDonald's. Proven ability to enhance customer experiences through effective communication and product knowledge. Skilled in time management and team collaboration, consistently contributing to a positive environment and achieving sales targets. Committed to maintaining high standards of cleanliness and organization.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in [Desired Position] role.

Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

3
3
years of professional experience

Work History

Cashier

McDonald's
05.2022 - Current
  • Operated cash register, processing transactions accurately and efficiently.
  • Assisted customers with inquiries, ensuring a positive shopping experience.
  • Maintained cleanliness and organization of checkout area for optimal customer flow.
  • Handled returns and exchanges, adhering to company policies effectively.
  • Contributed to inventory management by restocking shelves as needed during shifts.
  • Adapted quickly to changing store policies and procedures for enhanced operational efficiency.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Handled cash with high accuracy and took care to check bills for fraud.

Teacher’s Assistant

Stuyvesant Heights Christian Church
06.2023 - 08.2023
  • Assisted teachers in implementing lesson plans and classroom activities.
  • Supported student learning by providing individualized attention and feedback.
  • Coordinated classroom resources to enhance educational materials and tools.
  • Maintained a positive classroom environment through effective behavior management techniques.
  • Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
  • Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
  • Supported classroom activities, tutoring, and reviewing work.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Maintained laboratory safety by demonstrating equipment and techniques.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.

Education

High School Diploma -

Uncommon Collegiate Charter High School
Brooklyn, NY
06-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Professionalism and courtesy
  • Product restocking
  • Product knowledge
  • Staff training
  • Order packaging

Accomplishments


  • Trained and mentored 2 employees.
  • Achieved all Task by completing within a certain time with accuracy and efficiency.
  • Resolved product issue through consumer testing.

Languages

English
Professional Working

Timeline

Teacher’s Assistant

Stuyvesant Heights Christian Church
06.2023 - 08.2023

Cashier

McDonald's
05.2022 - Current

High School Diploma -

Uncommon Collegiate Charter High School
Zion Leonard