Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zion Rodriguez

San Antonio,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

BOH Trainer

Chick-fil-A
02.2020 - 07.2023
  • Trained and mentored over 20 new personnel hired to fulfill various roles.
  • Monitored day-to-day activities of employees, noting areas needing improvement.
  • Analyzed and evaluated training effectiveness outcomes.
  • Established and maintained quality control standards.
  • Ensured policies and procedures are being followed.

Carhop Server

Sonic Drive-In
09.2017 - 09.2019


  • Assisted customers in choosing menu items by providing food complementing information.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.


Education

Master of Science - Business Administration And Management

Western Governors University
Salt Lake City, UT
12.2027

Skills

  • Quality Assurance
  • Attention to Detail
  • Creative Solution Development
  • Equipment Preparation
  • Rotation Procedures
  • Sanitation Procedures

Languages

Spanish
Limited Working

Timeline

BOH Trainer

Chick-fil-A
02.2020 - 07.2023

Carhop Server

Sonic Drive-In
09.2017 - 09.2019

Master of Science - Business Administration And Management

Western Governors University

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Zion Rodriguez