Summary
Overview
Work History
Education
Skills
Timeline
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Zion Shaw

San Antonio

Summary

Dynamic and dependable professional, excelling in team leadership and cash handling. Recognized for enhancing customer satisfaction and maintaining accurate records. Skilled in data collection and problem-solving, committed to fostering a safe and efficient work environment.

Overview

7
7
years of professional experience

Work History

Shift Leader

Dunkin' Donuts
03.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Lead Ramp Agent

Goddard Catering Group
05.2021 - 10.2023
  • Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
  • Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.

Census Enumerator

Census Bureau
02.2020 - 10.2020
  • Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
  • Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
  • Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.

Records Clerk

Roy Lester Schneider Hospital
06.2018 - 07.2019
  • Assisted with typing, and data entry as required.
  • Maintained accuracy of records by verifying accuracy of data in records.
  • Generated reports from database systems to track records.


Education

Bachelor of Science - Biological And Physical Sciences

University of The Virgin Islands
US Virgin Islands

High School Diploma -

Charlotte Amalie Highschool
US Virgin Islands
06-2017

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Polite and professional
  • Recordkeeping accuracy
  • Data collection
  • Aircraft towing
  • Dependable and responsible
  • Loading and unloading
  • Document analysis

Timeline

Shift Leader

Dunkin' Donuts
03.2024 - Current

Lead Ramp Agent

Goddard Catering Group
05.2021 - 10.2023

Census Enumerator

Census Bureau
02.2020 - 10.2020

Records Clerk

Roy Lester Schneider Hospital
06.2018 - 07.2019

Bachelor of Science - Biological And Physical Sciences

University of The Virgin Islands

High School Diploma -

Charlotte Amalie Highschool

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